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We’ve updated our Reader Report Card for WDW Resorts. This revision covers all of the Disney-owned hotels plus the Swan, Dolphin and Shades of Green resorts, and includes ratings for room quality, check-in efficiency, room quietness, shuttle service, pool, hotel staff, food courts and an overall evaluation. We also ask whether you’d recommend this hotel to a friend and whether you’d stay at this hotel again.
With one notable exception, the average Disney-owned hotel dropped about half a letter grade in this year’s survey, and the number of declining scores outnumbered rising scores by anywhere from around 2:1 to 16:1 depending on the category. Vacation homes (but not vacation condos) did exceptionally well, and the advantage that Disney had in satisfaction over off-site hotels has essentially disappeared, meaning people are about as satisfied overall with the average Disney hotel as with the average off-site property.
Update: If you haven’t already done so, you can take the survey here.