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Mobile Wait Times Now Available On Android, Palm Pre & Palm Pixi Phones

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Two days ago we launched Lines, a mobile website that serves up WDW wait times for every attraction in all four parks. Today we’re announcing support for Android phones and two Palm smartphones: the Pre and the Pixi. OK, so it looked pretty darn good on these phones two days ago, but now we’re ready to officially support them going forward.

If you’ve got an iPhone, Android, Palm Pre or Palm Pixi phone and want to check out current (and future) estimates of the wait times for attractions like Toy Story Mania!, Soarin’, and the newly opened Space Mountain, go visit http://m.touringplans.com. And if you’re at home and don’t own one of these devices, you can check out the site via Safari. Stay tuned: other mobile phones are on the way!

UPDATE:: We now support BlackBerry, too!

UPDATE x2:: Lines has graduated Beta and is now a fully featured member of the TouringPlans.com product suite! Read more here.

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Henry Work

Henry is the developer at TouringPlans.com, joining to work on the website and build Lines, among other things! Before joining the Unofficial Guide team, Henry was the lead developer at TechCrunch, one of the world's leading technology blogs. Though he would live at Disney's Caribbean Beach Resort if he could, he's become a huge Disneyland fan since moving to the bay area. You find Henry on the TouringPlans Twitter account or contact him at henry@touringplans.com.

109 thoughts on “Mobile Wait Times Now Available On Android, Palm Pre & Palm Pixi Phones

  • Really appreciate this post. It’s hard to sort the good from the bad sometimes, but I think you’ve nailed it!

    Reply
  • Looks like a great tool. I have been searching for this for years. I work for Sprint and this looks great on my Samsung Moment Android. One question, I see Actual standby time and posted standby time. Is “posted” what the ride sign shows and “actual” based on user entries? Love the FP integration. Great value compared to the VZ app! More stuff for less $$ is always good.

    Reply
    • Hey Brian, we’ve made it more clear now–go check it out!

      Thanks!

      Reply
  • Very frustrated. I had an iphone. This app worked well, but ATT coverage is terrible where I live. I have been waiting patiently for an equivalent winmo application or atleast similar results with the mobile web site. But still not luck. Why do the off systems (apple) get the good stuff before the systems we all use?

    Reply
    • Because that’s what we use, I guess! Sorry, die-hard iPhone user here. Anyways, try out Skyfire on WinMo–should look good!

      Reply
  • Any plans to be able to view the app via a web browser other than Safari such as Internet Explorer? It’s not available on my work-issued laptop, and my company has disabled any download ability. I travel with this PC when we visit Disney and would like to check Lines from my hotel room. (Also would be nice to follow from afar – makes me feel like I’m there!)

    Reply
    • Hey Deb,

      You should be able to access via IE now. Let me know if you’re still having trouble.

      Reply
  • Henry,

    My daughter asked me if your app works on my Droid? So I came to your site and am pleased to see that it does. We are headed to Disney World at the end of February and are wondering if we need one or three subscriptions? Mom has a Blackberry. I have a Droid. And we have two iTouches. If we get one subscription, can we access it jointly, simultaneously on each of these devices. Our goal is to be sure we all have the same data when we are separated in the Parks.

    Reply
    • Hey Dale, sorry for missing this. Hope you had a great trip! One subscription should be all you need 🙂

      Reply
  • Going to WDW next week and looking for a way to access my custom itinerary to my iPhone, link with menus/restaurants and wait times would be awesome! Does Lines do this, or just wait times? Thanks!

    Reply
    • Hey Kathy! Hope you had a great trip! Currently, still just wait times. Thanks!

      Reply
  • Just a plug for Windows Mobile phone support (specifically the HTC Touch Pro).

    Any idea when or if this might be a possibility?

    Reply
    • Hey Tami, should be working fine if you use the Skyfire browser!

      Reply
  • Im leaving for disney tonight. How do I get this on my Driod? Or do I just go to touringplans.com. Thanks. Looking forward to using this.

    Reply
    • Hey Tom,

      Just sign up for an account (free is fine for the time being) at touringplans.com, then login in at m.touringplans.com!

      Reply
  • Just a note to say thanks for “Lines”. I used it on our my iPhone for our recent 10 day trip. It was very helpful!

    Reply
    • Hey Doug–thanks so much! Glad it helped ya out 🙂

      Reply
  • Will be in Disney next weekend 12/6. I have a BB Bold 9700. Any chance to have the Blackberry version ready by then? If it is just a website, I am not sure why it would not work. Can you just allow Blackberries to view the “actual” LINES application instead of just the landing page?

    Reply
  • Henry & Len,

    We’ll be in the parks next week and I generally keep a written pocket journal of posted/actual wait times while we’re touring. I have an LG enV3. If its useful to you, is there any way I can email/text that data/info to you using my phone, or access a website to facilitate?

    Thanks.

    Reply
    • Hey Tyler,

      Would love to get the data via email or whatever is easiest for you.

      Thanks so much!

      Reply
  • Tried using it this morning, thanksgiving, between 10 and 11 and it did not seem to be working properly. Did demand overwhelm the servers?

    Reply
    • Hey there,

      We had a hiccup that morning–sorry! Was up and running by 11am. Simple, annoying bug–nothing got overwhelmed! But we were however blown away by the usage and data from the parks!

      Reply
  • At 8pm 11/25 Rock ‘N’ Roller Coaster is showing a bunch of zeros, with Fastpass gone. Could this be a similar issue to what Toy Story Mania saw earlier?

    Reply
    • Hey Dave,

      Yeah–thanks for bearing with us. Need to fix some of the models for RnR. In general, we think we’re doing quite well for MK, and need some more work to get the other parks rock solid going forward.

      Reply
  • Hey Len and Henry, I’ll be in WDW Dec. 11-20 with a BB Storm and would be glad to be of any assistance to you. Thank you and I hope we can meet somewhere. Thanks.
    Chris Maxwell

    Reply
  • Hi! Browsed through it using Safari on my iMac and it looks great. Is there any chance it might be working on a Nokia smartphone by January? I am thinking of getting the N96 or the E52 at tha moment and would love to be able to use it on my next visit to WDW.

    Reply
    • Hey Magdalene,

      Can’t promise anything w/ Nokia, but we’ll definitely consider it and let you know as to our progress.

      Thanks!
      -Henry

      Reply
  • Hey guys, it looks awesome and works great on my iPhone.

    I would love to see an app for the touring plans that gives you step by step instructions. Start by selecting your park and type of plan and then it gives you each step. It could have options like “If wait longer than 30 min, get FP and press here.” It would then take you too the next step on another page. Just a thought. That would be soooo much nicer than printing out the paper before my trip.

    Reply
    • Hey Bill,

      Yeah, we’re really excited about the possibilities of mobile touring plans going forward. Stay tuned!

      Reply
  • is it available for NOKIA N 97????????
    I am traveling in January

    Reply
    • Hey Angelika,

      Not available currently, can’t promise anything obviously, but we’ll see what we can do. Thanks!

      Reply
  • I’ll be in Orlando 12/7-12/15 with Blackberry Bold 9000 in hand. If you have an app or website ready for BB and need someone to beta test, I’d be a happy volunteer…

    Thanks for all of your hard work.

    Reply
    • Hey David,

      Henry, Fred and I will be in Orlando from the 10th through the 14th. Drop Henry an email and see if we can all say hey.

      Reply
  • Wow, this is looking like an awesome program! I’m using a Touch Pro, running WM6 (and Pocket IE). If you need any help beta testing it for Windows Mobile, I’d be happy to help!

    Reply
    • Hey Ryan–thanks! We’ll definitely announce when we’re supporting Pocket IE.

      Reply
  • Okay, I’m answering my own question because I just bought a droid and it works fine. As an added bonus, I can now annoy my husband by saying “Hey, guess what? The standby line for Soarin’ is 47 minutes and there are no fastpasses!”

    Can’t wait to try it out next month.

    Reply
    • Woot! Appreciate the comment–please let us know what you think!

      Reply
  • Just got a Droid through Verizon and have looked at the site. Very promising for our upcoming trip (January). One question, how do I get to look at the future wait times? I am interested in knowing what to expect then and make plans accoringly. Thanks!

    Reply
    • Hey Jane,

      So we currently estimate 30,60,90 minutes out for each attraction, as well as estimating the peak wait time for the day as well as when we predict FASTPASSes will be gone for the day. Just click on an attraction and it’ll take you through. Thanks!

      Reply
  • This app didn’t work on my old phone, but after an unfortunate stroller accident last week, I now need a new one. I have Verizon and it appears that it works on the Motorola Droid? Do you know if there are any others? I’d love to use this in December.

    Thanks,

    Chris

    Reply
    • Hey Chris–sorry to hear about your phone! Lines work great with Droid! Hope you get a chance to check it out soon.

      Reply
      • It works really well with the Droid. Super fast and very easy to use. Let me know if I can do anything to help–I’ll be in WDW in two weeks. I’ll definitely submit times.

      • Thanks so much, Christina! Looking forward to having you test it out.

  • Also, looks like wait times for Future World are becoming unavailable at 7pm, even for attractions (like Soarin) that stay open till 9.

    Reply
    • Ah, good catch. The future world / world showcase thing gives me lots of problems!

      Reply
  • Seems like there’s a problem in the data… As of 2:20 PM on 11/21, Toy Story Mania is showing a 0 minute wait with 0 minute forecasts.

    Reply
    • Hey Eric, while TSM has had really short lines recently in the afternoon, I would say that this is a bug. Darn beta version! Going over this now. Thanks for the find.

      Reply
      • No worries… good news on the short queues since I’m going to WDW in a few weeks. Is that short by TSMM standards or by normal human standards? 🙂

      • People sent in pictures of the posted time being 5 this week!

  • When sorting by land, if you view the details for an attraction, the nav button remains <Park, not <Land. So, when I click the <Park button, I need to again select the land I was viewing to check the times at the other attractions in that land.

    Reply
    • Hey Rich, that’s definitely a quirk of the system right now. I’ll see what I can do to smooth that out. Thanks!

      Reply
  • Question – are the wait times given based on predictions only or is it actual wait times? For example, is there info being relayed in “real time” to make the estimate more accurate?

    Reply
    • Hey Todd, basically we convert mountains of posted times that we’ve collected, as well as actual times we’ve collected in the past, and use both to estimate what we think is the “actual” time you’ll wait in line. And we’re starting to use the data fed in from users a lot more to update our estimates on the fly. Getting this right is part of the reason we’re having a “Preview” version right now.

      Reply
  • Hi. I have never posted to this site (but have lurked for a while), and I just wanted to let you know two things.

    1) This is an incredible idea with tons of potential. Thanks so much for developing this.

    2) While I know it isn’t supported (yet?), there is a way to get this working on a WinMo phone right now by using the Iris browser. For anyone needing the program, Google “iris 1.1.9 rapidshare” (the official download no longer exists).

    Reply
    • Ahh, very cool, Dave! Thanks for the kind words and hat tip. Stay tuned for WinMo!

      Reply
  • Pretty cool on my Droid. Very nice as is.
    Would be nice if Parade and Fireworks times were listed with the park hours.

    Reply
    • Hey Mikey,

      Thanks for the kind words! Good idea with the parades and fireworks times, we could definitely do that. I’ll try to see if I can sneak that in the future.

      Feel free to help spread the word if you have the chance to!

      Reply
  • My G1 and I are loving it!! 🙂

    Reply
    • Nice! Thanks for the shoutout, Gina! If you can help spread the word, that would be fantastic!

      Reply
      • You got it! FB & Twitter, here I come. 🙂

  • Used it on my daughters iTouch last night. Very cool and a lot of fun!

    Reply
    • Excellent. Yeah, I’m hoping we can support an offline version of the Touch in the future.

      Reply
  • Yeah, if you could get Lines on the Blackberry Storm I would be very happy! Btw… I’ll be in Disney this next Tuesday…

    Reply
  • Thanks for adding Sprint phones!

    Reply
  • Hi Henry! Yes, Blackberry, please! I have a Curve, an 8330, I think, on Verizon.

    Reply
  • We leave in 3 weeks. Any chance it will be ready for Blackberry 8330 (verizon)?

    Reply
  • Blackberry Storm? Will that be available soon? Leaving for WDW in three weeks!

    Reply
  • Henry,

    You say in the intro here that the site can give future estimates of wait times. I am browsing the site in Safari on my Mac and don’t see that option. Even if I use the Develop menu to change my user agent to iPhone, I can’t find it. Does this only work once the park opens for the day?

    Thanks

    Reply
    • Hey Rich,

      So to see future estimates, you can click on a specific attraction (say, Splash Mountain). Further down on the page we’ll tell you the expected wait time 30,60,90 minutes away, as well as when FASTPASS will be gone, and when the peak wait time will be. Look for more of this type of data to come.

      Thanks for the question!

      Reply
      • It seems you can only view this data once the park is open. It would be great if you had a date picker for future wait times. Obviously, these wouldn’t be as accurate as the real-time data once user participation reaches critical mass, but it would be a neat planning feature. If you feel the data is not solid enough for an open-ended search, it would be nice to at least pop open the site from my hotel balcony to see what I am in for that same day.

        Thanks for listening to my gripes. Part of my job entails software QA, so it’s hard to not nitpick.

      • Hey Rich,

        Thanks for the suggestions!! Really appreciate it. Wait times for arbitrary future dates would be very cool… hmm, but they may not live best on a mobile device (maybe 7 days out on mobile). I’ll think about how we can do something like this in the future.

        Thanks!

  • BB 8350i (Nextel) if you are looking for models to support… 😉 Keep up the awesome work!

    Thanks,
    Damian
    @damianrickard

    Reply
  • Hi, This looks great. When can I get this on my Lg Dare????

    Reply
    • Hello!

      Can’t give you a date, sorry! But thanks for the interest. We’ll definitely try to support as many phone types as we can.

      Reply
  • Will Lines have wait times for the 2 Disneyland parks in the future?

    Reply
    • Hey Ben,

      We’re definitely planning on Disneyland in the future, but I cannot give you a definite timeline. If you’re traveling soon and would like to help us with data collection, ping me at henry@touringplans.com.

      Thanks!

      Reply
  • Henry, will it only be available through the website or will there be an actual app that is offered?

    Reply
    • In the long term, we’d like to support native apps for the most popular platforms. But we’re pretty much focused on making it available as web apps for now.

      Reply
  • Blackberry next!!! Pleeeaasseee????

    Reply
    • Hey Jackie, we hear ya! Working on it as we speak. Which BB phone do you have?

      Reply

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