On my last trip I got the opportunity to try a new resort. Since it is my goal to stay at every resort on
property I leapt at the chance to stay at the Yacht Club when I received a 40% off pin code from Disney when planning my October trip with some friends. As an added bonus to my wallet, three adults can easily be accommodated so my friends Kim and Caroline and I decided to bunk together on this adventure. These lovely ladies made wonderful roommates and I’m excited to experience another deluxe resort with them in the future.
My Disney’s Magical Express bus pulled up to the front courtyard of the resort where guests can easily walk to the convention center or head inside to the lobby. The exterior of the building is painted a soft gray color with white trim as you might imagine homes in Cape Cod to be decorated. I always felt the color scheme was a bit drab especially since the Yacht Club sits so closely to the Beach Club which is painted a more pleasing (at least to me) blue. However, I do really enjoy the New England Coast architecture of the resort.
I had met my friend and roommate, Kim, at the airport and rode the DME with her to the Yacht Club. We headed inside to the lovely lobby which greets guest with a cozy atmosphere featuring boat models and wood tones inspired by the cabins on a ship. Several seating areas allow folks waiting for their friends or family with comfortable places to sit and chat. Some of my friends enjoyed playing checkers here while they waited for us to come down from our room. The lobby is lovely and feels warm and inviting. I feel at home in a nautical setting so I really enjoyed this setting.
Once we got inside things got off to a rocky start for Kim and I when we checked in at the Yacht Club. We were staying on the concierge level on this trip and we were expecting to have a check in area strictly for concierge guests. However, when we inquired about where to find out where to go for this service, we were directed to the regular check in desk. Then, we were told our balance was significantly higher than we had anticipated. We had to fight to get the right rate when (after several minutes in a back room) the cast member helping us finally explained there had been a computer issue. We had been given a free room upgrade, but it had not been marked as complimentary in the computer system. Eventually, we got the situation taken care of and were on our way to our room.
We were already less than impressed with the service at the resort when we arrived to our room to find out housekeeping had not been to our room yet. The beds were unmade, beer bottles were on the tables, and to top it all off a container for disposing needles was on our bathroom vanity. The less than stellar service continued when a manager came to help us with the dirty room situation. We were not unreasonable to let them know we were no happy about the situation. We did not make crazy demands or yell and scream, but we were disappointed and wanted to be treated properly. Apparently, this manager did not have the same sentiment. Finally, we were compensated for our trouble after being treated like we were asking to stay for free for a month.
After our initial rocky start at the resort, service improved. A different manager called us the second day to make sure our stay was going better. He even offered to call us every day to check on us which I told him wouldn’t be necessary. I wound up enjoying my stay in the following days. Stay tuned next week when I’ll talk more specifically about the service in the concierge level at the Yacht Club. Did I mention we had gotten a free room upgrade? Our view was amazing from our now clean room! I’ve never wanted to spend the money on an improved view, but looking out on the lighthouse and across to the Boardwalk couldn’t be beat.
Now that you’ve read about my room’s view, let’s discuss what it looked like once it got inside once it got cleaned up. The standard furniture in rooms at the Yacht Club includes two queen beds with very cozy bedding, a desk with an internet connection, day bed, two dressers, a mini refrigerator, and a flat screen tv. The furniture obviously has a nautical theme which to me is relaxing and pleasing to the eye. I happen to be a big fan of anything having to do with boats and the water so this theme suits me very well. The bathroom is divided into two areas which is really great when you have three women staying together. The outer area has two sinks with a marble countertop and several storage shelves. A separate room has the toilet and shower so one person can shower while another brushes their teeth. The room is pretty typical for a deluxe resort, but the layout always works out for my roommates and I so it was great for us.
So what else does the Yacht Club offer? One of the biggest draws to this resort is Stormalong Bay, the pool shared by the Yacht Club and Beach Club. It is a huge complex with plenty of lounge chairs, several pools, and a great feature slide. This complex is so popular cast members are posted at the entrances to ensure only guests staying at these resorts may enter the area. Guests must show their room key and then they are given a bracelet to wear before making their way inside. I was more impressed by the service of the cast member (CM) who took orders for the pool side grill than I was with the service when my friends and I got a cabana at Typhoon Lagoon. This CM couldn’t have been nicer and more attentive to all of the folks lounging around in my area. I only got to spend a little bit of time here, but I can’t wait to lay by this pool again.
The Yacht Club also offers several restaurants. Yachtsman Steakhouse offers a signature dining experience for guests who want more than the standard theme park fare. The Captain’s Grill is a more casual atmosphere where breakfast, lunch, and dinner are served. The Crew Cup Lounge is a cozy bar and lounge area where folks can watch the big game and order typical bar munchies with their beer or cocktail. It looks like a place I will be heading in the future for a post parks drink with friends. Even if you are not staying at the Yacht Club these dining facilities are just a short walk or boat ride from Epcot’s International Gateway or DHS. However, if you are staying at this resort and none of these excite your taste buds you can easily head over to the Beach Club next door, to Epcot’s World Showcase, or over to the Boardwalk to find something yummy.
The transportation options at the Yacht Club are the same as its neighboring Epcot area resorts. Friendship boats are available to bring guests to the other nearby hotels as well as Epcot, and Disney’s Hollywood Studios. You can pick up the boat from the dock near the iconic lighthouse at the rear of the resort. The boat ride can be a relaxing way to get from place to place, but keep in mind that walking is often the faster option. Although I did not venture to DHS on this trip, I probably would have taken the boat there since it is a bit of a hike from the Yacht Club. However, when I made my way to Epcot, the Swan and Dolphin, or the Boardwalk I opted to walk. Buses also service the Yacht Club for guests wanting to get to the water parks, Down Town Disney, Magic Kingdom, or Animal Kingdom. The bus stop is located to the side of the lobby’s front entrance. The buses often make stops at the Beach Club as well, so keep that in mind at park closing.
Here at the Unofficial Guide and Touring Plans when we survey our readers on their resort stay we ask if they would stay at their resort again. I think I would stay here again if I got a good rate. I really enjoy the Epcot resort area and liked having access to the coveted Stormalong Bay. While the Yacht Club is not on my list of top Disney resorts, it was an enjoyable experience. Once we got past our initial bumpy start my stay was lovely and I had no complaints. It wasn’t the greatest Disney experience ever, but it was certainly enjoyable.
What about you? Is the Yacht Club your favorite resort or maybe you hated your stay there? Let me know what you think about this deluxe resort!
Next week I’ll take a closer look at the Yacht Club’s concierge level service!