It has been brought to our attention that Main Street USA at the Magic Kingdom park will be closed on January 19, 2012, from park opening until mid-afternoon for the Presidential visit. Disney assures us that operations of the shops and dining along Main Street USA will resume later in the day, but that it will be closed to guests when the park opens. Guests will be directed to backstage areas to gain access to the rest of the park.
Guests with scheduled tours and dining reservations at The Plaza Restaurant are being contacted – those reservations are effectively canceled.
FAQ provided to Disney’s Cast Members to aid in responding to questions about the event:
Q. Why are you hosting this event?
A. The White House asked us to host this event and we are honored to host an official Presidential visit.
Q. Who is invited to the event?
A. The White House is handling invitations to the event.
Q. Can Guests attend the event?
A. The White House is handling invitations to the event. Park Guests will not be able to attend without an invitation.
Q. Can Guests still visit Magic Kingdom Park?
A. Yes. Upon arrival at the Magic Kingdom Main Entrance, Guests will be directed appropriately to enjoy other areas of Magic Kingdom. We anticipate Guests will be able to return to Main Street, U.S.A. later in the day.
Q. What will the impact be to the Guest experience?
A. Main Street, U.S.A. will be closed to Guest traffic from Park opening to late afternoon. Upon arrival at the Magic Kingdom Park Main Entrance, Guests will be directed via an alternate route to enjoy other areas of Magic Kingdom Park. Main Street, U.S.A. will reopen later in the day.
Q. Is there still a parade?
A. Yes. Celebrate A Dream Come True Parade is scheduled to start at 3:30 p.m.
Q. Where can Guests find information about the operational changes?
A. Revised Times Guides will be available at all Parks and Resorts beginning Wednesday. A letter outlining detailed changes will be delivered to each Guest room as well as Channel 19 on in-room TVs will be updated.
Q. Will there be road closures?
A. All WDW Transportation will be running as normal. However, we anticipate possible traffic congestion and delays. Please allow extra time for travel.
Q. Can I shop at the Emporium?
A. The Emporium will open later in the day. Mickey’s Star Traders in Tomorrowland has a wide selection of merchandise.
Q. How can I get to Baby Care or First Aid?
A. Baby Care Center and First Aid will be moved to a lounge located to the right of the entrance of Space Mountain.
Q. I have a reservation…(Pirates League; Bibbidi Bobbidi Boutique; Harmony Barber Shop; Crystal Palace, A Buffet with Character and Cinderella’s Royal Table) Should I still go?
A. Yes, the Park will still be open to accommodate our Guests. Please allow extra time for travel. For Guests with reservations for Tours and The Plaza Restaurant, Guests will be called in advance. We understand Guests may require additional travel time and we are prepared to adjust as needed.
Q. Can I still take advantage of Package Pickup?
A. Yes. Package Pickup is operating as normal.
Q. Can I still get my photo taken in front of the Cinderella Castle?
A. Disney’s PhotoPass photographers on Main Street, U.S.A. will be relocated to other locations around Cinderella Castle. Guests are welcome to return later in the day to get a photo taken directly in front of the Cinderella Castle.
Q. What should we say to Guests who are upset about their visit?
A. We are committed to providing our Guests with a great experience. Guests are welcome to return to Main Street, U.S.A. later in the day.
[If a Guest is not satisfied with above response], please ask them to visit or contact Guest Relations.
[REACTIVE ONLY] For Guests who purchased a One Day Ticket for Magic Kingdom Park, we will provide access to another Theme Park valid only on Thursday, January 19. If the Guest is not satisfied with this option, please direct them to visit Guest Relations.
Q. Will there be increased security measures?
A. The safety of our Guests and Cast is always our top priority. We are working closely with local, state and federal law enforcement.
Q. Does hosting this event mean your Company is endorsing President Obama in the upcoming election?
The White House asked us to host this event and we are honored to host an official Presidential visit. We look forward to learning more about his proposal to help boost tourism and travel and are excited about the opportunities this could provide.