Filed under: Uncategorized
Since its inception, our Lines mobile app has displayed the times that we expect you to wait in line. These wait times are data-driven estimates of the actual amount of time that will pass from the first time you encounter resistance in line until you board a ride vehicle or sit in a theater seat.
Unfortunately, many customers are disappointed when the “posted time” that Disney displays outside its attractions differs significantly from our “expected” estimate. To mitigate this, we have added explanatory text and started displaying our estimates of Disney’s posted wait times in the Lines mobile app.
Normally actual wait times are less than what Disney posts outside the attractions. There are, however, exceptions, so do not be surprised to see expected waits that are higher than our posted wait predictions. For example, Big Thunder Mountain Railroad had a 37-minute wait at 11:02 a.m. on Sunday, December 25, 2011, when Disney’s posted time was 20 minutes.
As shown to the right, for each attraction the time in blue is still our “expected” wait time and stands out from the other information. Supplementing that is dark gray text that lists our estimate of Disney’s “posted” time, along with our estimate of the return window of currently distributed FASTPASS tickets and – where applicable – our estimate of the single rider wait.
Enjoy this additional information, and please submit wait times (both actual and posted) when you are in the parks! Your submissions make TouringPlans.com better.
Finally, I thank those of you who provided feedback on this proposed user interface change in April 2012. Your comments were extremely useful!