New Policy Being Tested At Select Disney World And Disneyland Attractions

by 13 Comments

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest
  • Print

Beginning Monday November 5, 2012, the Haunted Mansion and Toy Story Midway Mania attractions in both Walt Disney World and Disneyland will temporarily test a new seating policy for the rest of the month and will gauge guest reactions.

According to the new policy, children under 7 years of age must ride with someone over the age of 14 in the same row. The previous Toy Story Mania policy was that an adult must be in the same vehicle. There will be a sign near the entrance informing guests of the new policy. There will also be Cast Members at the ride exit surveying guests about how they feel about the policy.

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest
  • Print
Posted on November 2, 2012

13 Responses to “New Policy Being Tested At Select Disney World And Disneyland Attractions”

  • Interesting… It could prove difficult for me to ride with my 6yo and 3yo all in one row in some ride vehicles. I’m already counting the days until my 6yo is 7 so he will not need an adult to ride. (next September!!!) My kids are 9, 6, and 3, so if I don’t have a second adult, my oldest would have to ride the big rides alone (with a very disappointed brother who is big enough to ride, but not without an adult) or we have to skip everything the 3yo can’t ride yet. Availability of a second adult definitely been a factor in scheduling trips and determining the length of trips. (Grandma doesn’t do more than one day at a time, Disneyland is our park.) For people with more kids and kids who are closer together in ages, this could be difficult.

    Knowing my kids, I’d be comfortable with my 9yo and 6yo riding together without an adult, but I understand why Disney needs to have a rule. Maybe they could let the under 7 kids ride with over 10 kids as long as there’s an adult in the ride vehicle? That’s getting complicated, though, and I’m sure they want to keep it simple. I’ll just bide my time until September…

  • This will not make things harder, actually it will make things easier for larger families, especially if they do have a child over 14. Right now it has to be an adult, what I am understanding is that they are allowing the “adult” to now be a 14 year old.

  • I have three kids age 8,7 and 4. The two older kids ride together and my husband or I ride with the 4 yr old and it works great. This would not work for us. Haunted mansion we sit 3 and two it’s dark and ride doesn’t have a good lap bar- but Toy Story is not a good idea. Hope it doesn’t stick!

  • We have 5 kids, with the oldest not quite 7. It would be a very challenging rule for us. We’d have to do some weird version of baby swap or something.

  • Think this is fine as long as they provide a child swap option for families where this won’t work!

  • I think Disney want to make their mind up as the when a child becomes an adult, according to their ticket price structuring a child is 3-9 years, so how can they charge an adult price for a 10 year old and then not consider them as such when it comes to accompanying a younger child on rides. Disney really have got to make their mind up and stop moving the goal posts. It is also unfair that people have to pay Adult price for a child who due to their physical development is not tall enough at the age of 9 and even older, to ride all the rides. Although there isn’t a huge price difference between an adult and child ticket price, if you have a few children the money does add up!

  • We are Dad and Mom with kids projected to be 10, 7, 5, and 2 on our next trip. HM would be OK, I think, with 3 to a row. If they let us do 3 to a row in TSMM it would still require some non-shooters.

  • If this policy sticks then they need to adjust the policy for ticket prices for those ages as well. After all, what’s good for the gander is good for the goose! If my 13yo can’t ride alone then they should be considered a child and child pass prices should be adjust to suite this policy.

  • by EnchantedTikiGal on November 5, 2012, at 12:34 am EST

    I don’t think people are reading this change completely. Right NOW, if you went.. a child under 7 would have to ride with an ADULT. They are changing the age from an adult, to 14+. They are lowering the age restriction, not making a new restriction. I do wonder where the 14 age came from, they don’t seem to use it in anything else, including ticket prices, food, etc..

    • by Andrew Drummond on November 6, 2012, at 1:46 pm EST

      I think the TSMM distinction is that the current restriction says the “adult” needs to be in the same car (could be facing the other direction).

      Now they need to be in the same row which could be tough for some families to meet that extra restriction.

  • how do they know who is 14 ? This is silly. 14 is a terrible age to judge by sight. What about 5 yr old girl and 13 yr old? It will be totally inconsistent.

  • by Cheshire Figment on November 5, 2012, at 3:44 pm EST

    I looked in The Hub under Advisories and did not see anything. What is your source?

  • I’m guessing they had problems with situations in which adults were on one side of a TSM vehicle & two little kids were on the other without any “direct” supervision. Makes sense to me, though it obviously presents challenges for people with >2 children <14 yrs.