Disney World FastPass+ FAQ

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We’ve been going a little MyMagic crazy here at TouringPlans. I’ve shared some of my MyMagic+ test experiences and given you the basics about MagicBands, Kristina Murphy has explored the world of MyDisneyExperience, and Brian McNichols has given you the scoop on how to make the best use of FastPass+ with your own Touring Plan.

Make your FP+ selections electronically

Make your FP+ selections electronically

What we’ve missed so far, and what I’m now here to give you, is a basic rundown of the features of FastPass+ which when paired with a MagicBand, is the crown jewel of Disney’s next-gen in park technology. Here’s what you need to know:

What exactly is a FastPass+?

A FastPass+ is a reservation for a ride or other Walt Disney World attraction. You can make reservations days, weeks, or even months in advance of your Walt Disney World visit.

What’s the difference between FASTPASS and FastPass+?

If you’ve been to Walt Disney World in the past decade or so, chances are you’ve seen or used the old FASTPASS system. (Which Disney is now calling “legacy FastPass.”) With the old FastPass system, you put your park ticket into an on-site kiosk machine (like an ATM) and the machine spit out a paper ticket telling you at what time to return later that same day to enjoy the ride with little or no wait.

With FastPass+ you can make reservations for rides from locations other than Walt Disney World via a computer, tablet or smartphone (assuming that you have an account with Disney and the appropriate app). There are also centralized locations at the WDW parks where you can make/organize FP+ reservations; you do not need to go to the attraction itself. You do not get a paper ticket, instead you enter the ride FastPass return queue using either an RFID enabled card or a MagicBand.

With legacy FP, you had no choice about when your return time was, you simply took what the system spit out, regardless of whether that time worked for your meal/nap schedule. With FP+, you can control your return time, allowing you to avoid returns which interfere with your other plans.

With legacy FP, once you got a paper ticket, you were stuck with that return time, with no way to modify your FastPass. With FP+, you can change your FastPass attraction or attraction return time, while you’re on the go in the parks.

With legacy FP, anyone could use the paper ticket. You could give the entire family’s allotment of FP to one child, or you could gift unused FastPasses to other guests on your way out of the park. With FP+, the FastPasses are non-transferrable.

Currently, you can get FP+ reservations at one park per day.

Currently, you can get FP+ reservations at one park per day.

Who can make FastPass+ reservations?

The FastPass+ system is currently in a testing phase. During the test, guests staying at select Walt Disney World resort hotels and select WDW annual pass holders are being invited to use FastPass+ on a trial basis.

Most guests who are able to use FastPass+ are specifically invited to do so via a UPS letter and/or and email. A small group of guests are learning about their FastPass+ eligibility by simply logging onto the MyDisneyExperience section of the DisneyWorld.com website.

Which Disney resorts are inviting their guests to test FastPass+?

As noted in my previous MagicBand post, current WDW resort testers are guests registered for stays at Walt Disney World hotels between the dates of Sept. 3, 2013, and Oct. 31, 2013.

Guests of the following resorts MIGHT be selected for MagicBand testing: Animal Kingdom Lodge and Villas (Jambo House only), Art of Animation, Beach Club and Villas, Contemporary, Polynesian, Pop Century, Port Orleans Riverside, and Yacht Club. While there’s always some possibility that this list will change (I am seeing anecdotal evidence online that a small number of annual pass holders or guests of other resorts getting invitations), unless you are staying at one of these hotels, it is unlikely that you will be a MagicBand tester. If you’ll be visiting Walt Disney World and are truly dying to test MagicBands, then you may want to arrange to stay at one of these hotels.

The dates and locations of future testing are not yet available.

How do I make FastPass+ reservations?

In order to make a FastPass+ reservation, you must be invited into the test (for now) and you MUST have purchased a Walt Disney World park ticket. When you have your park ticket (or resort/ticket package), enter the ticket number into the MyDisneyExperience section of the DisneyWorld.com website or app. Tickets can be purchased from a number of vendors, they do not have to come from WDW itself. Once your ticket is linked, choose the FastPass+ tab and follow the instructions from there.

If you don’t have access to a computer or smartphone, you can also make FP+ reservations while you are at Walt Disney World. You can do this at your resort concierge desk, at any guest relations window, or at the dedicated FP+ stations in the parks.

Once you have a FP+ reservation, you can change it as often as you like, pending availability

Once you have a FP+ reservation, you can change it as often as you like, pending availability

How do I use my FastPass+ reservations while I’m in the park?

You will have either a card (ticket or room key) or a MagicBand (or both a card and a MagicBand) associated with your MyDisneyExperience account. At the park, simply go to your FP+ attraction at the appointed time and look for the FastPass return line. At the head of the line, you’ll see a post topped with a ball featuring a Mickey head icon. Tap your card or band on the icon. Mickey will turn green and then you’re good to go. It takes all of about 10 seconds to learn the process.

How long is the return time window for FastPass+ reservations?

Same as for the legacy FastPass: There is a one hour return window. For example, your FP+ reservation will be for a ride on Space Mountain between 4:30 and 5:30 p.m.

How many FastPass+ reservations can I make?

Currently, each guest is allowed to make three FP+ reservations per day. There has been anecdotal evidence that some guests are being allowed a “bonus” FP+ for a particular park or particular day. Other guests (including me) have been allowed to make a FP+ reservation for a quick service restaurant (Be Our Guest lunch) in addition to the attraction FP+.

In a previous test incarnation, I was able to make a different number of FP+ reservations for each park. My gut tells me that this is an area in flux. While the “three FP+ per guest” rule may stand for a while, my guess (really a guess, no official scoop from Disney) is that the FP+ allotment per guest may vary depending on a number of factors which may (or may not) include: time of year visiting, how a reservation is made, annual pass status, which Disney resort the guest stays at, level of package chosen, etc.

Remember, this is still in test mode, anything can change.

How close together can I make my FastPass+ reservation times?

Currently, guests are allowed to make one FP+ reservation per hour. If you plan things exactly right, you could use all three of your FP+ allotments this way in under an hour and a half. For example if your FP+ reservations are Space Mountain 9:00-10:00, Splash Mountain 10:00-11:00, and Big Thunder Mountain 11:00-12:00, you could arrive at the Magic Kingdom at 9:45, walk to Space Mountain and ride, then go on Splash Mountain anytime during the return window, then go on Big Thunder at exactly 11:00. Assuming that you only want to go on three rides and that you’re able to get the FP+ return times you want, you can make your visit very efficient.

Does everyone get the same number of FastPass+ selections?

For now, yes. As I mentioned, I believe this to be an area in flux. Stay tuned.

FastPass+ return line for It's a Small World

FastPass+ return line for It’s a Small World

Can I make FastPass+ reservations at more than one park per day?

Not right now. Currently, the system only allows you to make FP+ selections at one park per day. This may change as the system evolves.

Can I make FastPass+ reservations for same ride more than once per day?

Not officially. The computer/app will not allow you to make FP+ reservations for the same attraction more than once per day. However, you can make FP+ reservations for the same attraction on different days. For example, I could get a Space Mountain FP+ on both Monday and Tuesday, but not twice on Monday. I have heard anecdotal evidence that cast members may be able to fudge this for you in person at one of the FP+ stations in the parks. Let us know if you try it.

How far in advance can I make FastPass+ reservations?

Currently, the FP+ reservation window is 60 days. For most guests, the window is now effectively much shorter than this because they are not receiving their FP+ test invitations until something like 30 days in advance of their trip. Again, this may be an area in flux. During a conversation with a FP+ cast member in July, he mentioned that one possibility under consideration is that guests in select categories (annual pass holders, DVC members, frequent visitors, deluxe resort guests, etc.) might have a longer reservation window. No word on any specifics of this yet.

Even without specifics, I’ve heard more pushback from TouringPlans readers about this topic than nearly anything else related to FP+. The even distribution of legacy FastPass was a non-classist feature which endeared Disney to many. One thing to remember when considering this topic is that Disney does already have some stratification of service based on guest status. For example, resort guests can make dining reservations before off-site guests, concierge level resort guests have access to personal assistance with reservations, annual pass holders receive merchandise discounts, DVC members get first crack at villa-style rooms, etc. And the Disney Cruise Line Castaway Club allows frequent voyagers to make reservations before other guests. Disney has a long history of rewarding “better” guests, just not in such an overt manner (assuming that FP+ stratification does indeed occur at some point in the future).

Do I have to make FastPass+ reservations that far in advance?

It depends. Even though only a subset of Disney World guests are now able to make FP+ reservations, we are beginning to hear stories that the FP+ reservations for E-ticket rides can be hard to come by at peak times. As with dining reservations, the early bird catches the worm. If you absolutely must ride Toy Story Mania at 9:00 p.m. on your WDW arrival day, then you’ll want to make your FP+ reservation as soon as possible.

Bear in mind that you’ll “need” FP+ reservations for only some rides at some times of the day/year. Just like you need reservations for some restaurants, but can walk into others, the same thing will likely happen with FP+ reservations. In most cases, the rule to arrive early and follow a good touring plan will all but obviate the need for any FastPasses at all. Brian will soon putting the combination of FP+ and Touring Plans through the paces. I’m eager to hear his reports.

Can different members of my party choose different FastPass+ reservations?

Yes. Each individual party member can select his/her own FP+ attractions. If the teens want to use their FP+ for just thrill rides, but grandma wants to use her FP+ for just shows, you can make that happen.

If your group want to use some FP+ together, personally I’d make those reservations first (to optimize the chance that they will be available) and then slot the non-group FP+ into your remaining availability.

FastPass+ reservations can be made or changed while you are at the parks

FastPass+ reservations can be made or changed while you are at the parks

Can I use both legacy FastPass and FastPass+?

For now, yes. Most guests using FP+ have also been able to use their paper/plastic park tickets or their Key to the World (room key) cards in the legacy FP machines. This does not impact FP+ use in any way. This effectively allows FP+ testers to double up on their FastPass use. However, all indications are that legacy FP machines will be going away at some point, so enjoy this while you can.

Can I change my FastPass+ reservation times?

Yes, pending availability.

At home, you can change your FP+ reservation on your home computer as many times as you want. You can also modify FP+ reservation on the fly using a smartphone or tablet in the park or at any of the in-park FP+ stations. I did this during a FP+ test visit in July and found the system to be quick to respond and easy to use.

But the big “if” with changing FP+ reservations is whether your desired attraction will have FP+ availability at another time. We’ll have to see if this becomes a challenge for guests.

What happens if I have a FastPass+ reservation and my reserved ride stops operating?

Yes, it happens, the WDW rides do sometimes stop operation for several hours due to unforeseen maintenance issues. When this has occurred some guests with pending FP+ reservations have been notified by email if their chosen ride goes down, meaning that they don’t have to walk all the way from Norway to see that Soarin’ has stopped flying. Nice! Guests are also being given the opportunity to select a replacement attraction with a non-specific return time. For example, if Soarin’ is down, the guest may be allowed to use a FP+ on Test Track at any time that day.

I’m excited about this feature. Previously if your FP attraction went down, you were out of luck, now it appears that there may be some form of restitution.

Which attractions are available for FastPass+?

For my upcoming trip at the end of September, I’m being offered the following attractions as FP+ selections:

Animal Kingdom – Dinosaur, Expedition Everest, Festival of the Lion King, Finding Nemo show, It’s Tough to Be a Bug, Kali River Rapids, Kilimanjaro Safari, Meet Disney Pals at Adventurers Outpost, Primeval Whirl

Epcot – Captain EO, Journey into Imagination, Living with the Land, Maelstrom, Meet Disney Pals at the Character Spot, Mission Space, Soarin’, Spaceship Earth, Test Track, The Seas with Nemo, Turtle Talk with Crush.

Magic Kingdom – Big Thunder Mountain RR, Buzz Lightyear’s Space Ranger Spin, Dumbo, Enchanted Tales with Belle, Goofy’s Barnstormer, Haunted Mansion, It’s a Small World, Jungle Cruise, Mad Tea Party, Magic Carpets of Aladdin, Many Adventures of Winnie the Pooh, Meet Ariel at Her Grotto, Meet Cinderella & A Friend at Princess Fairytale Hall, Meet Mickey Mouse at Town Square, Meet Rapunzel & A Friend at Princess Fairytale Hall, Mickey’s Philharmagic, Monster’s Inc Laugh Floor, Peter Pan’s Flight, Pirates of the Caribbean, Space Mountain, Splash Mountain, Tomorrowland Speedway, Under the Sea.

Disney’s Hollywood Studios – MuppetVision 3D, Rock n’ Roller Coaster, Star Tours, Great Movie Ride, Tower of Terror, Toy Story Mania

At other times, guests have been offered FastPass+ to in-park parades and to shows such as Fantasmic.

There are some nice things about the selection process: The height requirement for each ride is listed at the selection point, so you are made aware not to choose an attraction for a child that is not tall enough to ride. (You can even sort attractions by height requirement.) Attractions under refurbishment are “grayed out” so that you can not select them. I was offered FP+ for Princess Fairytale Hall for dates after the attraction debut, even though Fairytale Hall is not currently open.

Using a FP+ reservation to ride Spaceship Earth, just tap your band and go

Using a FP+ reservation to ride Spaceship Earth, just tap your band and go

Is it wrong to use a FastPass+ for It’s a Small World?

As with most things Disney, I’m going to give my standard “it depends” answer. For many guests, Small World would be a sub-optimal use of a FastPass+. This attraction rarely has any line in the morning, and when there are lines in the afternoon they are often much, much shorter than other attractions including the similarly located Peter Pan. If you’re a thrill seeker, then the Mountains (and/or a good touring plan) are a better choice. If you’ve got young kids, Peter Pan, Dumbo, and character greetings might be better choices since this may all have longer waits than Small World.

That being said, for some people, a guaranteed no-wait ride on Small World might be the best part of their vacation. If that’s your child’s favorite ride in the whole world and you’re arriving late on a Crowd-Level-10 day, then taking the stress edge off by getting a Small World FP+ might be just the thing for you.

Does it always make sense to get a FastPass+ reservation?

Check out Brian’s article that I mentioned earlier. But in a word, no. Depending on the timing of your visit, you may be better off just using a touring plan. This is really no different than the situation with legacy FastPasses. Sometimes it’s better to standby wait for the ride, or just come back later, than roping yourself into a specific return time.

What are some advantages of using FastPass+?

  • Good for teens or other guests who like to sleep late. Allows them to ride headliner attractions without getting up at the crack of dawn for rope drop.
  • Allows you to avoid FastPass return times during meals, naps, or other planned activities.
  • Removes stress for some guests who want a guarantee that they’ll be able to ride a favorite attraction.
  • Allows parents of young children to set accurate expectations of when they’ll be able to experience a favorite attraction.

What are some disadvantages of using FastPass+?

  • May be challenging/confusing for guests who are uncomfortable with technology/computers or who don’t have access to a computer or smart phone.
  • May be challenging to coordinate the FastPass+ return times for a large group traveling together.
  • Weather issues may cause you to make global changes to your touring strategy, making previously chosen FastPass+ choices obsolete.
  • May cause the loss of some spontaneous vacation fun.
  • Technology outages or low Wifi signals in the parks may make on-the-fly FP+ changes difficult.

Is there FastPass+ at Disneyland?

Not at this time.

When will FastPass+ be available to everyone at Walt Disney World?

We have no specific date for this. Sorry. We’ll keep you posted when we find out more.

UPDATE 9/16/13: Regarding linking multiple tickets to an MDX account …

Touring Plans stats guru Steve Bloom has looped me in on multiple problems he encountered during a recent WDW visit in the MagicBand test phase. He was using a mix of shorter term park tickets for park entrance over a longer stay. (Example, using a left over 2-day ticket and a new 3-day ticket to get five days of admission.) This would be no problem under the old paper ticket system, but MDX and the MagicBand had great difficulty when more than one ticket was linked to a single account. Hopefully this issue will be worked out in the near future, but for now you may want to only link one ticket for each guest, possibly adding the second (or third, etc.) ticket mid-stay, after the first ticket has been completely consumed. Let us know if you encounter a situation similar to this and what your experience was.

UPDATE 9/17/13: More guests are being invited to test.

We’re hearing reports that the list of resorts included in the test has expanded. If you’re visiting Walt Disney World this fall, your best bet is to periodically check the MyDisneyExperience section of the disneyworld.com website. You may find an unexpected invitation waiting for you there.

I’ll be doing more testing during the last week of September. Keep the questions coming and I’ll see what else I can uncover about the new FastPass+ product.

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Posted on September 16, 2013

89 Responses to “Disney World FastPass+ FAQ”

  • Holy cow! I’ve been crushed that we haven’t received anything in the mail about this for our upcoming trip to the Polynesian in October. Then, based on this post, I logged into my account only to find out that we were selected for the test and TODAY is our last day to customize the wristbands. THANK YOU THANK YOU THANK YOU for the tip!!!!

  • Thank you for this very detailed account of FP+. It has been very helpful.

  • So am I wrong or are there rides on this list for Fastpass+ that didn’t traditionally have Fastpass before? I wonder how that will work out with the lines. Are they going to add a Fastpass+ queue to those rides?

  • Question: 4 members of our family with only 3 having active annual passes. Purchased the final annual pass online thinking that I could add it to her account but I cannot. Had I done “will call” I think it would have worked, but I did the “mail” option. Called and was told that I cannot add her AP to MDE.

    Problem is that I’m only allowed 3 FP+. Do you know if they’ll add her when we get there and who would be the one to add her to our FP+ reservations?

    Great article. Thanks!

    • As a first step, I would call Disney back several times. You may find a cast member with more expertise who can help you in advance.

      If that doesn’t work, you could add the AP number of the remaining guest to your account as soon as you have the AP in hand. You could do this yourself with a phone/tablet/computer, or they can do it for you at WDW at any guest relations desk or FP+ help center in the parks.

      In either case, you will have to make the FP+ reservations yourself (again, either on a phone, etc. or on site at WDW).

      The problematic area of this is that you may not be able to get the same FP+ times as the other members of your party because those slots may become fully booked.

      • Check again about adding the Will Call voucher for an AP. After being unable to do this multiple times, My Disney Experience recognized the number on the back of the voucher last week and now shows it as a pending AP.

        • Thanks, but I don’t have a will call number. All I have is the confirmation number and the voucher and the system won’t take either of those.

          What number on the back of the voucher did you use? Maybe because mine is DVC and it has to be verified first?

          • I have three DVC AP vouchers (two renewals plus a new AP) that I received last week and I was able to add them to my Magic Bands using the web version of MyDisneyExperience. I entered the 20-digit number under the barcode on the lower left of the back of the voucher. They are now associated with the Magic Bands and I was able to make FP+ reservations. If you can’t get the web version to take it, you might try using the smartphone version. My understanding is that the app can use the phone’s camera to read the barcode and some folks have had success using that approach with vouchers. Good luck!

          • Thanks! I went back in again today and tried it with the DVC voucher and it accepted it this time! *yeah*!

            Now I have to go back in to all the FP+ and make new ones so that I can include the 13 year old!

            Thanks so much!

          • Jen- On the FastPass+ page, there is an option to copy current reservation to another person in your party. You should be able to add the 13 year old with minimal effort.

  • A question and a comment in the case of an attraction going down.

    Previously, if you had a fast pass for an attraction that went down during your return time, if the attraction came back online, you could return at any time later that day and your fast pass would be valid. With the new system, the example you gave was that you could schedule a FastPass+ for a different attraction (if available). What if you just really want to ride the attraction for which you had a FastPass+ reservation? Is your only option to hope they have a later time for you to choose?

    Also – this really sucks for people, like myself, who enjoy park hopping. If an attraction for which you have a FastPass+ scheduled goes down during your time, and you have to leave the park for any specific reason (to go to an ADR, meet up with someone, give your kids a nap, etc), you’re basically SOL. At least with the legacy system, you could visit multiple parks in one day and if a line happens to be longer than you want to wait at the moment, you could grab a FastPass for later.

    • I just got back from a Disney trip and used FastPass+. It was great for park hopping. On our first day we hopped to the Magic Kingdom at 7pm after dinner. We had our FastPass+’s for Big Thunder Mountain, Splash Mountain, and Space Mountain. Within 2 hours we were able to do the three mountains, Haunted Mansion, Peter Pan, and Buzz Lightyear. Without FastPass+ we would have been lucky to get one FastPASS this late in the day and we would have had to crisscross the park. For Hollywood Studios we hopped there after lunch and had our FassPass+’s for Toy Story Mania, Rock ‘n Roller Coaster, and Tower of Terror.

      If you are a park hopper, using your FastPass+’s for the 2nd park is very useful.

      • I completely agree that FP+ is a marvelous tool for Park Hoppers if you use your FP+ allotment for your second park of the day.

        When I tested in July, I used FP+ to ride Toy Story Mania at about 5:00 p.m. on my arrival day. Previously, I would only have been able to do this with a wait of 90+ minutes.

      • Can I make FastPass+ reservations at more than one park per day?
        Not right now. Currently, the system only allows you to make FP+ selections at one park per day. This may change as the system evolves.

        I’m confused. If you’re only able to get 3 FP+ per day for ONE park, how does that benefit park hopping? Does that mean you were at one park earlier in the day, waited in normal, standby line all day then saved your FP+ for Magic Kingdom later on?

        • Yes. If you arrive early in the morning, standby lines are typically minimal. I’m usually able to get 6 or more attractions done at the MK in the first two hours of park opening. I were to then take a break and head out later to DHS, I’d like have to wait at least an hour (or much more) if I wanted to ride TSMM standby. But with a FP+ reservation, I could walk on to TSMM in the afternoon, something not previously possible.

        • As Erin said, the standby lines are minimal in the morning. Arriving at the parks at opening and using a Touring Plan, you will be able to do almost as much without FastPasses as you can with FP. Using the personilzed Touring Plan software, I created an Animal Kingdom plan with and without Fastpasses. The plan with FP would take 163 minutes; wihtout FP it would take 174 minutes. Without FP the time in line increases from 45 minutes to 82 minutes, but the time walking is reduced by 23 minutes.

          • Ah well that’s a bummer. We’re from the west coast, so being at the park by 8 or 9am is essentially 6 am ish for us and with 2 little kids in tow, that’s just not realistic. I really wish Disney would think of guests who don’t operate on EST…which is 2/3 of the country. I do like you guys’ strategy though. Thanks for all the info!

        • Kelly- For your family the benefit of FP+ is you can skip rope drop and still know you have your FastPasses set. The most beneficial time to use FastPasses are durring the busiest time of day. If you are going to be at one park noon to 6pm, and then hop to a 2nd park after dinner. You will likely better off making reservations at the first park during the late afternoon.

  • FYI: We’re staying at the Boardwalk Villas in October and we were just ‘invited’ to use FastPass+ a few days ago. As with Kelly’s reply above, we wouldn’t have even known this if I hadn’t logged in to MyDisneyExperience to link accounts and poke around. Disney didn’t mail or email us any notification about using MyMagic+.

    On a side note, my family of four is traveling with my parents. We all got together to choose our MagicBand colors and it turned out to be a surprisingly fun way to get everyone excited about the trip. Spending an hour making our preliminary FP+ choices also proved to be useful (enjoyable even?) and the selection system was user-friendly (except for Disney’s site being slow like usual, and occasionally being logged out for no good reason). It was simple to pick a different time slot for FP+ choices when Disney’s “recommended” times didn’t quite suit us. And I’m generally more relaxed now knowing that we’ll get on Toy Story Midway Mania and Soarin’ without doing the FastPass fast-walk.

  • I happened to log into my account at about 40 days before our October trip. That’s how I discovered we had been selected. I personalized our wrist bands then received an email they had been shipped a few days later. That same day I received an email that we had been selected to test the system. Then a few day later, after I had received our bands, I received the UPS mailing. Crazy!
    We are excited to participate, but I do worry about fitting them into our touring plans. I try to coordinate the FastPass+ selections we have with the Touring Plan, but most of the time it gets kicked back. Thankfully we will be there on mid to low crowds so we can be a bit more relaxed. I could not imagine tryingt his during Spring Break.

  • We are staying at Coronado Springs Resort and were able to sign up for FastPass+ and Magic Bands through My Disney Experience. We also discovered this on our last day of eligibility for customizing the bands. I’d suggest anyone with a reservation in October check their My Disney Experience page.

  • Hi, do you know if you can link party tickets to the magic bands? I have MNSSHP tickets. Thanks!

    • This is likely something that’s coming in the future, but it’s not available right now.

    • I had an issue with multiple tickets linked to my Magic Band. I would not link your MNSSHP tickets to your bands. Even if you do not have a problem, Disney will likely need to see your ticket to give you the wrist band.

      • Hmm, I first noticed that I had MB/FP+ access immediately after linking my MNSSHP tickets so I’m guessing they are tied in with those tickets. Any suggestions to what I can proactively do to make these work more smoothly?

        • Guest Services was the most helpful. Calling before my trip did not get me anywhere. I called 5 times when I was having problems linking my son’s park ticket to his Magic Band. Not once did they say anything about the multiple ticket problem. The Magic Band staff at the resorts have limited abilities. At the beginning of your trip I would stop by Guest Services at Downtown Disney, or at a Park and have them look at your account and make sure everything is set-up correctly.

  • Hey there! Great article. I too found out about a month ago by just logging into my disney experience app. We are staying at Jambo house and then Kidani. I was surprised yesterday to log in and discover I had to make magic band selections for our Kidani reservation as well! Anyhow just thought you might like to know. Thanks for all the great info!

  • Your eligibility information is a little off, i see a lot of american guests say they have been randomly selected to test… this is not the case it is ALL guests of the test resorts, not a random few. If you stay at a test resort you WILL get to use Magicbands… however, you also need a valid ticket to be able to use fastpass+ this is where the ‘might’ comes in use.

    • Yes, you are correct that the vast majority of guests at the test resorts will be able to test. However, there are always glitches/mistakes/oversights/etc that could prevent a very small group of guests from taking part. The “might” on getting the MagicBand was really a CYA thing on my part.

  • I am visiting in November, I am staying at the Boardwalk Villas and I’m an Annual Pass holder, I haven’t picked up my pass(I purchased in June) as yet. Will I have to pick up my pass before the system allows me to use fast pass+

  • I’ve heard suggestions that some attractions may be FP+ only, i.e., that if you want to experience it, you MUST use one of your FPs to do it. Do you have any intel on that?

    • There continue to be standby lines for all attractions. Anyone is welcome to wait in line for any attraction. I have not heard of any attraction without a standby line.

      But I’m wondering if you mean that some attractions only accept FP+ and not legacy FP. If so, then this is true. Disney recently added FP+ capability to several attractions that did not previously have any FP access at all. Small World is an example of this. You can wait in line for Small World, or you can use a FP+. This is slightly different from Space Mountain which had a legacy FP. For Space Mountain you can wait in line, use FP+, or (for the time being) use legacy paper FP.

      • Thanks for the clarification, that makes a lot more sense than how I understood it. Hope you’re right. Was not excited about burning all 3 FPs on meet and greets because my daughter HAD to meet a particular character and being forced to wait standby for everything else.

  • Great write up. As others have posted it does seem Disney expanded their test. We are 33 days away from our trip and staying at Bay Lake and when signing in to My Disney Experience we received the invitation today.
    One question – if you know (otherwise we will check with Disney) Do you know how it works with Rider Swap? We have a 3 year old who can’t ride the larger rides. So for example. We selected Thunder Mountain for most of our family. However we selected one adult to ride magic carpet ride with the 3 year old at the same time. I’m wondering now, could we have had all the adults ride thunder mountain and if the 3 year old has her own FP+ selection for Magic Carpet Ride, would they just let an adult ride with her and not “waste” one of their own selections?

  • Great question. I don’t know the answer to this. I’ll be doing further testing during the last weekend of Sept. I’ll try to suss out the answer to this on site and report back.

    • Well perhaps a little weird, but I’ll try to answer my own question in case anyone else would like to know. I think we have the answer off of the Fast Pass + FAQs, I’ll post the answer here. If I read it correctly for the situation I posted. One adult would select Fast Pass + for Magic Carpet Ride, but (since there is another older child (11)) that is going to ride Thunder Mountain, they can use Rider Swap for the other adult on Thunder Mountain.

      A.
      Yes. We want every member of your party to have a great Walt Disney World vacation—regardless of age or interests. When you make FastPass+ selections, you select which members of your party wish to experience each attraction or entertainment offering. If individuals do not want to share an experience, you can select alternate experiences for those party members.

      If people in your party do not wish to experience an attraction, they are free to skip it. However, children under age 14 must be accompanied by a Guest age 14 or older to enter the theme parks and water parks. Once inside the parks, children under the age of 7 must be accompanied by a Guest the age of 14 or older when they experience an attraction.

      At select attractions, you can also take advantage of our Rider Switch option, which enables one adult to wait with children while another adult experiences an attraction. Then, the adults can switch and the other adult can experience the attraction—without having to wait in line a second time. You do not need to use FastPass+ service to use the Rider Switch option.

      Over the coming months, FastPass+ service is being tested with a limited number of pre-selected participants. We know that many Guests want to give FastPass+ a try, and we ask for your patience during this testing period. In the meantime, same-day FASTPASS service will be available for all other Guests.

      • Thanks for that answer! I had been wondering about how FP+ could be divided up between the adults and the children who want to ride different attractions (but can’t ride alone).

  • I’m having planning panic! I’m staying at the Beach club the end of October. My hotel reservation is through a work conference and is currently made with the conference housing department and not Disney. They have said they “release” the hotel reservation information to Disney just 20 days before the trip. Up until 20 days before the trip Disney just knows they have “x” number of rooms reserved by conference attendees but not the specifics of names etc. I won’t get a Disney-specific confirmation number that can be put into the my magic system until 20 days in advance. I’ve begged the conference to “release” my information to Disney earlier, but so far no luck. It wouldn’t matter so much for me since I am going to lectures, but I am traveling with kids and family who will be going to the parks.

    For those who have done the test so far, how far in advance do they cut off the ability to order personalized magic bands? At 20 days will we be stuck with grey at check in? And do you recall, at 20 days out, were there still lots of options for FP+ reservations, or were some options already full?

    • I think you will be fine. The day of, I was able to change my time slots for many attraction. I switched days for Epcot and Hollywood Studios. I was able to keep all my attractions including Toy Story Mania, Soarin’, and Test Track. Once FP+ is out of testing and people are able to make reservations 60 in advance, I would assume the flexibility will be reduced.

  • Just back from Disney and we were testers of the FP+. My best advice is to buy something like a Mophie product that gives your mobile devise extra “juice”. Taking pictures, switching FP+ selections, and texting folks in your group throughout the day quickly drains mobile batteries (especially iPhones). We spent an entire day in the Magic Kingdom w/my iphone in its Mophie case, and I ran out of juice after about 10 hrs. The only reason I left the park to run back to our hotel (The Contemporary) was to recharge my phone. Luckily we were staying close to the park. I didnt have this luxury at Animal Kingdom when I was getting low. When I asked a cast member about charging stations, she told me they were not yet in the parks. This presents a big challenge for folks using their phones all day long along with FP+!!!

  • I just logged into My Disney Experience and it said I had 3 days to customize my magic bands!!! Woooo Hoooo! 32 days and counting. We are staying at Coronado Springs checking in October 19th. We have anual passes. I am so excited!!

  • GREAT article – I’m a hyper-planning touring plans user (4th trip to Disney in 4 years, all successfully using the plans), and when I discovered that we were eligible for our stay in October, I was in heaven. But my husband wants to add another FP+ advantage to your list: he doesn’t have to be our FastPass runner on this trip! :)

  • I received notification two days ago to customize my MagicBand, and received a UPS invitation today. We are staying at Caribbean Beach Resort over Columbus Day Weekend. So very excited.

  • Wilderness Lodge is part of the testing for Oct. I was able to customize my bands and make FP+ reservations last week… didn’t get any notification from Disney.

  • With the limit of 3 FP+ for rides, what do you do when you’ve used those 3 up? Are you stuck waiting in the normal, standby line? With Disney doing away with the paper/legacy FP, is there any option for a speedier and shorter line wait after you’ve used up the 3 FP+?

    • Well, currently you can use both FP and FP+. So that’s a bonus rather than a problem.

      We really don’t know what will happen when the legacy are removed. Perhaps the FP+ allotment will change, perhaps there will be some opportunity to “buy” FP+ with hotel choice or a certain ticket level. Perhaps everyone will be stuck with three FP+.

      You best strategy for having a speedier visit will, as always, be to arrive at the park early and follow a good touring plan. Folks who do this often need no FastPasses at all.

      I was told by a MyMagic cast member in July that the typical guest only used one or two legacy FP, if they used any at all. Obviously there were outliers, “professional” Disney visitors like AP holder and DVC members who might use 6-7 FP in a day. But, according to this CM, those heavy FP users were quite rare. The three FP+ allotment for the test was thought to be on the generous side.

  • We are checking into AS Sports on a Saturday and checking out the following Saturday. We have 5 day park tickets as we are not visiting the parks on arrival & departure days. When I looked at the FP+ page, the active days for me to select are Sat-Thur. How can I fix it so I can get FP+ for Friday?

  • POFQ is testing for October. I didn’t receive an email, but when I logged into MDE and clicked the Fastpass+ link at the bottom of the page, I was able to select fastpasses for all my dates, and I could also customise my Magic Bands, which will be waiting for me when I arrive, as I’m from the UK.

  • Staying at All-Star Movie beginning Oct 5. Almost switched to Pop Century last week to increase chances of MagicBands but then was surprised on Wednesday when I received the email that we were selected for MagicBands. So All-Star Movie is included with at least one “very happy” family. Bands arrive today. There in 18 days!!!!

  • So based on recent reported experiences, we can safely check the “I will use FASTPASS+ and regular FASTPASS simultaneously” box in the Touring Plans?

  • Hey! I just customized my set of Magic Bands, but I am looking forward to taking advantage of both Fastpass+ and legacy Fastpass. If I have a Magic Band, how can I get a legacy Fastpass?
    Will I still have cards?

    • Currently Disney is also giving out Key To The World cards. These cards are link your My Disney Experience account. Anything you can do with the band can be done with your card. You can use the card in the legacy Fastpass machines.

  • Can you tell me what the bands are made of? I am allergic to something in silicone and/or things that say latex free. Allergist told me there wasn’t a test for whatever I am allergic to and I should just avoid it. I break out in an itchy rash so not life threatening just very annoying. Just wondering if they are a silicone, rubber or plastic.

    • You should check with Disney to find out specifically what the bands are made of. You can carry the band or use your RFID ticket to the use the Magic Band features. Disney is selling cloth covers for the bands that might also help you.

  • If we’re not part of the test (staying at the Swan) would it still be possible to try to make reservations via the in-park kiosks when we arrive at gate drop? Or will legacy FP be our only option?

    • Currently only guests staying at select Disney Resorts are able to use FastPass+. The in-park kiosks are only for FastPass+. Eventually all guest will have access to FP+, but for now you will only have access to the legacy FastPass system.

  • I have a question. we are staying at the BCV for 5 nights – using our DVC points and then the next 4 nights at the POLY – (cash) We have been invited to use Magic bands from the Poly reservation, will we be able to add on our DVC reservation, as well?
    Thanks
    connie

    • Probably. Try adding it right now.

      I was invited to test for a stay next week at BCV (using points) and given a MagicBand. I then went into MyDisneyExperience and added the confirmation number for my stay at the Wilderness Lodge in January. I had no problem linking my second stay to the same MagicBand online. While it remains to be seen if this works smoothly on site, I am optimistic.

  • Just wondering if anyone has received an invitation to use fastpass+ and is staying at a disney resort early or mid November?

    • I’m booked at a Disney resort for the end of november and my fastpass+ link became active tonight. Though the link to customize the magic bands is still inactive.

      • We are staying at Pop Century during the Wine & Dine weekend (Nov. 7-9), and I just found out (by going on My Disney Experience) that we are getting Magic Bands and can reserve FP+ times. It looks like to me that they may be planning to have the new system completely rolled out by that time, since we didn’t get an invitation to participate in a “test.”

        One tip: be sure to check your shipping address for your Magic Band orders. Mine was set to some random address in Orlando.

  • Staying at POR Nov 10-17 and I also logged into MDX yesterday and was able to personalize our MagicBands and reserve FP+ times.

  • I am a DVC Member going to WDW in December. I bought an annual pass for the first time and I have my “vouchers” and will get my actual passes when we get to WDW. We purchased the AP before prices increased with the DVC discount. Since we technically do not have tickets but we do have a resort stay, we we still be able to get Fastpass + before we arrive? I’m concerned that we would have to wait until we have our passes and not have the benefit of planning ahead.

  • Booked@ WL for nov 30-dec 7. Just yesterday was able to customize our magic bands but not able to choose fastpass + yet. Hopefully soon we will. It said with magic bands we will be able to use with magical express and they would he mailed.

  • by Dominique Kay on November 5, 2013, at 11:27 am EDT

    We’ll stay at Port Orlean Riverside between Christmas and new eve (Dec 28-Jan1), but we’ll purchase our ticket separately because we’ll visit some parks a few days before we check-in. If we link our tickets to our reservation, can we still start using the tickets prior we check-in? If so, could we use FastPlus+ for the days prior we check-in? Thank you for your support!

  • I thought I’d share my experience making Fastpass+ reservations. I learned some things I hadn’t seen mentioned here. Our trip is Jan. 6-12, and we started making reservations last week. First of all, when you make your selections, you are presented with four possible time combinations. These times may or may not suit your TP, but you choose the one that’s the closest fit and then you can adjust the times.

    I initially made only two reservations for our first day, thinking I could add a third later if I wanted. Which I could, but only by canceling my existing FP+ reservations for that day and starting over. Then I had to change the times back to what they’d been. I wonder if I had tried to do this closer to my trip if those original FP+ times would have still been available? The moral–it’s easier to _change_ a reservation than to _add_ a reservation, so it’s better to fill all three of your available FP+ reservation slots the first time, even if you’re not sure what you want them all to be, rather than to reserve some now and have to cancel and rebook them again later. But now I’m taking up FP+ slots that I may never use. Hopefully, if I don’t end up changing my FP+ reservations, I’ll remember to cancel the ones that are merely placeholders.
    Finally, because you can’t have overlapping FP+ reservations, I’ve found that adjusting existing reservations that are close together is like those square puzzles with 15 tiles and one empty space. For example, I had one FP+ reservation from 3-4 and another from 4-5. I wanted to switch the order, which I’d thought would be easy; but you can only change one reservation at a time, which means moving the 3-4 to some random placeholder time, moving the 4-5 to 3-4, then moving the first 3-4 to 4-5.

    Maybe the real moral here is to wait until you’re more certain of what you want before booking your FP+ reservations!

  • I have questions about FP+ for parades/fireworks/similar “shows” that you would normally just stand and see without a line — what is the benefit, and if you don’t have FP+, can you still view the parade/show? Is there a special viewing area? What about on high crowd days?

    • These parades and fireworks have special viewing areas for those with FastPass+ so (theoretically) one could show up shortly before the start of the event and get a great spot. Majority of the viewing areas do not require a fastpass, but you may need to stake out a good spot earlier.

  • If you can only fastpass 3 attractions in 1 park per day, doesn’t that devalue a park hopper pass? I currently have no-expiration park hoppers. I’m quite disappointed to hear that I can only use fastpasses in 1 park. Is Disney doing anything for people like myself who have already paid for park hopper passes?

    • One way to take advantage of park hopping and FastPass+, is to make your FP+ reservations at your second park. If you hit your first park at rope drop, you can accomplish a lot without the need of fastpasses. Hop to your second park and knowing you don’t have to worry about the lines. Before FP+ you would have to be at Hollywood Studios early to hope to get a fastpass for Toy Story Mania.

  • Hi, our family of four is staying at Fort Wilderness in an RV from Sept 8-21 and we were notified at the beginning of January that we were selected to try out the Magic Bands and Fastpass+. Disney sent an awesome personalized packet with a USB of a mini movie showing all the details. I was very impressed!

  • Hi, I´m not staying at Disney´s resorts. Using the hopper, is it possible to schedule the FP+ to the second park when I arrive the first park? Or I have to book the FP+ ate the same park I´m using it?

    • This is exactly my question, as well. For example, if we want to be at the rope drop at MK and ride for a couple of hours, and during that time we want to make reservations for rides at EP, can we make those reservations at MK?