Disney Upgrades My Disney Experience App

by 11 Comments

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This week, Disney has released a brand new version of the My Disney Experience app for Apple users. With this upgrade, I noticed a lot of things that I wanted to share with you.

First off, the new app has an entirely different look and feel to it. It seems to run a lot faster and smoother. It also uses the Mickey icon that’s found in the parks (like at the turnstiles or at the FastPass+ entry areas) when it’s loading a page. The navigation also seems more streamlined. Fonts are bigger, and everything seems easier to read. Overall, things look more visually appealing and cleaner.

Here’s a peek at the new app and what changes have been made:

The first change is in the sign in page. It is certainly more visually appealing.

image_1

Old Version ©Disney

New Version ©Disney

New Version ©Disney

 

Next, we see a change with the home page. Here, instead of taking you directly to the map, it allows you to make and change plans, see your existing plans, and lists suggestions of things you may enjoy. It also has a quick access menu at the top, allowing you easy access to check out different attractions, characters, dining establishments, restrooms (always handy), entertainment offerings, events and tours, guest services, and shopping destinations for the current park you are in.

Old Version

Old Version ©Disney

New Version

New Version ©Disney

 

Under the previous attractions tab, you could search by attraction name, wait time or location, and the same is true for the new version. The new version highlights the wait times, though, to make them more noticeable. The updated version also indicates which attractions are available for FastPass+ and easily allows you to make reservations. (Keep in mind that right now you have to be staying on property and have a reservation included in your My Disney Experience profile to be able to make FastPass+ reservation.)

 

image_8

Old Version ©Disney

New Version ©Disney

New Version ©Disney

 

At the bottom of the new page, you’ll see a blue task bar. This will allow you to switch parks that you’re exploring. The icon that looks like a funnel will allow you to filter your choices by things like age, interest, and physical considerations. The location icon will let you switch between list and map views.

©Disney

©Disney

©Disney

©Disney

 

Also, if you’re in the park, you’ll be able to find wait times for attractions that are nearby. In addition, you’ll be able to see where you are in relation to the attractions.

©Disney

©Disney

 

The dining tab saw some changes, as well. Both old and new versions allow you to view menus, as well as easily make Advance Dining Reservations, but the new version is more streamlined.

Old Version ©Disney

Old Version ©Disney

New Version ©Disney

New Version ©Disney

 

I particularly like that there is now a restrooms tab. It will come in handy for many, I’m sure. Especially those parents who have a little one who has to go NOW!!! (Bonus for parents: it lists if it’s a regular restroom or a companion bathroom.)

©Disney

©Disney

 

As I mentioned, there also is a list of different shopping destinations you can visit within the park.

©Disney

©Disney

 

Overall, the changes seem nice. The old version seemed a bit clunky. This version is much easier to navigate, comparatively speaking. It’s great that it’s a much faster moving app now, too. That will make life much easier while touring the parks and hopefully it means it’s less of a drain on my battery.

While the Apple version is currently live, the Android version is slated to be released this spring.

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Posted on February 13, 2014

11 Responses to “Disney Upgrades My Disney Experience App”

  • There is an update in the Android market, but it only lists “bug fixes and performance improvements” in this version.

  • Thanks for the comparisons!

    Paws crossed this version is better on my phone battery too!

  • I installed the Android update, but it’s still the old version for now 8-(. Hope I’ll get to see the new version soon, but it’s good to see what I’m missing in the meantime. Thanks for sharing

  • Hoping to see this update on Android before we go in April

  • I have the app on my iPhone and it asked to be updated yesterday (Feb 13). Now, after updating it, I can’t use it. The sign in button is disabled. I have tried uninstalling and reinstalling it and it still won’t work. Thanks for this post, I see that I am still getting the old sign up screen. Odd and wrong! Anyone else having problems with their update?

  • I updated the app the other day (on iPhone) and it’s now unusable for me. Everything has diss appeared from theMy Plans tab – my itinerary notes, dinner reservations, FP+ etc. I’m devastated as our vacation is in a few weeks – really hope it’s sorted by then!! Is anyone else having these problems?

  • I replied two days ago, not sure what’s going on with the comments. Anyway, I’m back because I received a comment update, from Pooh, who posted app is now useless after update on iPhone.
    I am having a very similar problem, app is totally useless now, just that in my case I can’t even log in to it. The “Sign in” button is disabled. I have been trying to lookup who provides tech support for this app, and other than “Disney”, there is no futher info. I have not found a contact that I can speak about this to.
    Any other iPhone users having problems? Anyone who by chance has been able to find a solution?

  • Alice, have you tried un-installing the app and then reinstalling it again?
    I tried this and it hasn’t helped my problems, but sounds like there’s a chance it might for yours. Worth a try!?

  • Thanks Pooh, I have already tried that, twice. It has not helped one bit. This is just an awful “upgrade”.

  • They had not updated the app when I was using it at WDW, but it looks like this version uses better.

    Regardless, I HATE the app. It crashed or froze up constantly. One day I un- and reinstalled at least 8 times. That does not even count the times I just turned my phone off and on. Really, really awful.

  • Hi everybody, I have an update on my issue. I’ll share hoping this helps other people like me, who have been locked out from the app.
    After going crazy for a few days trying out different things to attempt to solve this very annoying problem, I got my husband to download the app on his iPhone. He was able to log in without a problem. After trying to figure out what was different, he pointed out that his password did not include any special characters, like mine did. So we decided to try changing my password. I went to the website, where my account and password have worked perfectly all the time, and attempted to change my password. It wouldn’t let me because my current password contained “invalid characters”. I had to use the “Forgot your password” option, specifically asking for a new password to be sent to my email account (not the option where you answer your security questions). I got an email with a link to reset my password. I reset the password, leaving out any special characters. VOILÁ! I can log in. It now works. I am so happy, but livid at the same time – the IT team must have changed the password specs, without any notice to users. How could they overlook something like this? I bet I am not the only one who was locked out. GRRRRRRR
    Well, it now works, I hope this info helps someone.