Seven Dwarfs Mine Train FastPass+ Advice and Ride Testing Observations

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Seven Dwarfs Mine Train FastPass+

Seven Dwarfs Mine Train making a test run in the Magic Kingdom’s New Fantasyland (photos by Seth Kubersky)

As you may have heard, during the first few days in May, Walt Disney World allowed select media to preview the new Seven Dwarfs Mine Train in New Fantasyland, and announced a May 28 official opening date for the attraction. Public soft openings are expected some time in the next few weeks, but for now the only people riding the family-friendly coaster during operating hours are employees involved with Seven Dwarfs Mine Train testing and training. On the Monday after the media preview, Touring Plans stats guru Fred Hazelton and I paid a visit to the Magic Kingdom. There, we had the opportuninity to observe the Seven Dwarfs Mine Train making training and testing runs, as the attraction cycled spordically — both with and without riders — over the course of several hours. In addition, we have some advice on securing coveted Seven Dwarfs Mine Train FastPass+ reservations, as well as an update on using four or more FastPass+ appointments in one day.

Seven Dwarfs Mine Train Testing Observations

Let’s start with some scenic shots of the Mine Train, and the mind-blowing quantity of rockwork and landscaping that went into the area surrounding it.

Ok, so the foreground may not be that scenic, but look at that backdrop!

 

Since we at Touring Plans love numbers, I timed the trains to get a rough idea of rider capacity. Be advised that these estimates are based on testing and training cycles, and may not be indicative of how the ride will operate on or after opening day.

  • With what appeared to be three trains in operation and no riders, the shortest time observed between dispatches was 48 seconds, with an average dispatch interval of 1 minute.
  • With riders, the shortest dispatch interval observed was approximately 1 minute, 45 seconds. However, I didn’t observe enough consecutive occupied trains to accurately compute an average interval.
  • Each train consists of 5 cars with 4 seats per car, for a total of 20 passengers.

If operators can dispatch a full train every 60 seconds, the ride will have a throughput capacity of 1200 riders per hour. For comparison’s sake, that’s more than Peter Pan’s Flight, but significantly less than Space Mountain or Haunted Mansion.

 

Seven Dwarfs Mine Train FastPass+ Information

No matter what the eventual capacity is exactly, the standby line for Seven Dwarfs Mine Train is likely to be epic all summer long. Luckily, anyone who has registered with My Disney Experience can book FastPass+ reservations for the ride from May 28 to the end of their reservation window (60 days for resort guests, 30 days for everyone else).

The FastPass+ system actually crashed on the day Mine Train reservations were released, reportedly collapsing under the strain of 50,000 requests. However, the servers were resuscitated, and it’s now possible to secure Seven Dwarfs Mine Train FastPass+ bookings for a wide range of days. I personally was able to book for 9:45 a.m. on the attraction’s opening day, and during prime hours on several subsequent days during that opening week.

Here are some hints on booking Seven Dwarfs Mine Train FastPass+ reservations for yourself:

  • Use the mydisneyexperience.com website, not the iOS or Android app. You can access the website using your phone or table’s browser, if you like.
  • The iOS app in particular is not updated yet for the Mine Train, making it impossible to book the attraction through it.
  • After you book Seven Dwarfs Mine Train FastPass+ through the website, it should appear in your app. But the attraction does not yet appear properly on the map and has temporarily disappeared from my display at random times.
  • Beware adjusting editing your Mine Train reservation via the app, especialy if you are managing accounts for multiple users. I accidentally deleted one of my party’s reservations, and when I recovered it by copying another, the time changed.

Rolling 4th FastPass+ Update

While at the Magic Kingdom, I also had my first opportunity to try out the rolling 4th FastPass+, which grants you a 4th (or 5th, or 6th…) ride reservation after your first three have all been used or expired.

The additional FastPass+ times must be retrieved from a kisok, so I headed to the service center in Storybook Circus, where I was one of only 2 customers.

The system worked as advertised (except for the kisoks’ typically unresponsive touch screens) and I was pleasantly surprised by the options, with all the park’s E-Tickets still available at 2:45 p.m. on a moderately crowded day (6/10 on our crowd calendar).

Festival of Fantasy parade reserved viewing was even listed as still available, but The system wouldn’t let me select it, possibly because the return window had already opened.

I ended up taking a Space Mountain FastPass+ for 2 hours in the future, which is fairly close to what I would have expected in similar circumstances under the old paper FastPass system.

It’s important to note that the new 4th FastPass is not subject to restrictions on tiers or park-hopping, meaning that you can switch parks and use a kiosk there to book any open FastPass+ in that park, even the “top tier” attractions in Disney’s Hollywood Studios and Epcot like Toy Story Mania or Soarin’. For that reason, some guests have requested the ability to pre-book fewer than 3 FastPass+ times.

The system insists on giving everyone 3 reservations, whether they want them all or not, but some users have reported success with deleting two FastPass+ times through the website (another feature not available in the app) and then booking a 4th FastPass+ immediately after using their remaining reservation. Fair warning: it is possible to accidentally delete your entire day’s FastPass+ itinerary, and the attractions you originally wanted may no longer be available, so exploit this loophole at your own risk.

 

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Posted on May 9, 2014

19 Responses to “Seven Dwarfs Mine Train FastPass+ Advice and Ride Testing Observations”

  • What time does the system open for fp+ reservations at the 60 day mark? Do you expect it will become like bog is for dining reservations?

  • Tracie, at midnight 60 days out I was able to book different then the 6am for dining reservations! Good luck :-)

  • by Tracy Sheehan on May 9, 2014, at 1:15 pm EDT

    I have been waiting to get feedback about the 4th fastpass and was interested in knowing if headliners would be available. So now my question becomes, do you change strategy in terms of getting all three fastpass done early and getting the fourth. I am thinking about a half day at Epcot with fastpasses for Soarin, Spaceship Earth and something else, so you could get the fourth fastpass to TestTrak?

  • To take advantage of the 4th FP+ in another park, do you have to actually park-hop and then go to a kiosk there? or can you access FP+ opportunities for all parks from a kiosk in your original park?

    • Those are good questions Tracy and Jason. I’m wondering the same things: 1) Whether you should strategize and book all reservations early so you can take advantage of 4th FP+ options later in the day, and 2) whether you can book a FP+ for a different park without first hopping to that park.

    • You must be in the park with the ride you want in order to get a FP from a kiosk, so you have to park hop 1st and then get your additional FP+.

  • I just got back from disney and had bad luck getting a good 4th FP at Epcot (even at 10 am soarin and test track were gone) but good options still mid-afternoon at MK and HS. We even got rock and roller coaster at HS around 5 pm for later one evening. You do need to be in the park you want the FP for to book it so you must hop first.

  • I have a little bit of a dilemma & would like your input on what I should do: Our trip to WDW starts the very first day of June. We are planning on going to Star Wars Weekend (we agreed to try it & if it’s too busy we may not stay). We plan to PH to MK later that afternoon/evening. With the anticipation of the Seven Dwarf’s Mine Train opening, I had picked some FP+’s for the MK in hopes to get one for the new ride. Unfortunately, I waited a couple days to do it & now there are NO FP+’s available… I am sick! I cannot believe that I cannot obtain one for late in the day (MK has EMH til 3 am that day)! Should I cancel my FP+’s for MK, reserve some for HS & then attempt to make some FP+ once we get to MK? What I feel like doing is going to MK early, get a FP+ for later (at a kiosk) & then going to HS & back to MK later… Too much? I’d love to hear what you would do in this instance. Super sad & stressed… Also, please give the best ideas on transportation to MK from HS if I were to try to get a FP+ at MK early. HS opens at 8 & MK at 9.

    • Jodi, that’s a tough situation. For starters, SWW doesn’t really increase ride queues at DHS (except for Star Tours) but the lines for celebs & merchandise are insane! FPs for the special shows are pretty much gone for 6/1. On the other hand, 7DMT will be brand new, and the most popular FP other than Frozen, so if you don’t have that already you probably won’t get it. You need to pick which attraction is your highest priority, and get there at rope drop if you can’t get FP, and don’t count on getting any particular 4th FP if you park hop late in the day. ASIDE FROM 7DMt & Frozen, there are usually more FPs to pick from in the afternoon at MK than DHS.

      • I guess I’ll resolve the fact that we are not going to get to ride the 7DMT if the stand-by line is more than 3 hours. We could miss Wishes to see if the line drops too. Thanks for your help.

  • Just got back from a trip and the extra FastPasses worked great at MK. We easily were able to do 6 one day and 8 another day. I would definitely recommend booking FastPasses for the morning in the case of MK. The other parks are tougher since they have fewer rides and usually just 1-2 headliners that sell out FP+ quickly.

  • I hope to see updated stories such as this when the busy season really kicks in. It will be interesting to see how much is available for 4 or more FPPs selections when park is at more peak attendance numbers.