MyDisneyExperience

Memory Maker FAQs

by on January 21, 2015

PhotoPass Memory Maker ©Disney

The Memory Maker gets you digital copies of all of your PhotoPass photos. Photo ©Disney

Disclaimer: While I am a Cast Member, the following is based on my own experience and does not necessarily reflect the policies of the Walt Disney Company.

Philosophers of the age ask: If there are no pictures, did it really happen? Photos are an integral part of preserving your Disney moments and sharing the memories with family and friends. To that end, Disney offers the Memory Maker for purchase. The Memory Maker is a way to get digital copies of all of the PhotoPass photos and videos from your Walt Disney World vacation. Like any major Disney purchase, you should look at the pros and cons before you decide to drop the cash. I recently had the opportunity to use a Memory Maker as a Guest and participated in the One-day Memory Maker pilot program as a Cast Member. Here are the questions I heard from Guests—and had myself—about the Memory Maker.

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Custom MagicBand Covers – A Primer

by on January 19, 2015

I knew that custom MagicBands were going to be a ‘thing’ about two minutes after asking for one in purple and learning they don’t come in that color. Y’all are a creative bunch, of course, and sites like Pinterest are full of Magic Band bedazzling, from sparkles and nail polish to fabric and plastic jewels.

But honestly, my DIY skills are limited. I’d probably end up with a glittered house cat and smeared nail polish on the kitchen table. Fortunately, a couple of companies have started making custom vinyl stickers to decorate your MagicBand, for around $5 to $8 each. And for the last couple of months, I’ve been testing them to see how they hold up under heavy use. It turns out they’re great. Read on for more.

MagicYourBand.comMagicYourBand.com Magic Bands

Tracy and Matt Davis came up with the idea for custom MagicBand stickers when their daughter asked for a purple MagicBand and was told they didn’t exist. (Note to Disney: might want to look into this ‘purple’ thing.) And apparently they jumped in to the idea with both feet, purchasing a $50,000 custom vinyl printer in late 2014 to launch their business. Today they produce designs ranging from Halloween and Christmas holidays, birthdays and celebrations, to the flags of different countries.

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Guests Can Now Purchase Tickets Through My Disney Experience App

by on December 9, 2014

Disney has now made it even easier to purchase tickets. Through an app update, guests can choose to purchase them through the My Disney Experience app.

And trust me when I say it is so easy to do! Simply tap on the giant circle with the + sign. Pictorial options will pop up, allowing you to easily make FastPass+ reservations, make dining reservations or add any extras. Of course, the final option allows guests to purchase tickets.

image

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New Lines App Feature Adds Attractions to Park Touring Plans

by on November 29, 2014

Now you can add an attraction to your Disney and Universal touring plans while reading the ride’s description in our Lines mobile app.

We’ve updated the attraction pages to show whether the attraction is already included in a touring plan. A new button on the page allows you to add the attraction to a touring plan:
Add Disney or Universal attractions to your touring plan

 

On the next screen, you’ll choose whether to add the attraction to an existing touring plan or new plan. If the attraction is already a part of a plan, you’ll have the option to add or subtract multiple rides:

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SATURDAY SIX: Inaugural Walt Disney World “Turkeys” of the Year

by on November 29, 2014

This week’s SATURDAY SIX is a special one as we have the Inaugural Walt Disey World “Turkeys” of the Year. For Thanksgiving this week we took a look back at things both Disney and Universal fans should be thankful for, but today we are going to go the other way. Gather round, as we are starting a new tradition and award six WDW “Turkeys” to the craziest, most outrageous, or just downright weird stories of the year, concluding with the coveted Golden Turkey award. Let’s kick off the ceremony with a relatively recent one….

# 6 – FastPass + Testing at Toy Story Midway Mania

Kim Kardashian may have broke the Internet in November, but WDW itself set the precedent in October when it broke Hollywood Studios doing a controversial test using the park’s most popular attraction, Toy Story Midway Mania. For reasons still unknown, the attraction became FastPass+ ONLY for four days, giving guests no opportunity to wait in a standby line. The normally long standby line for TSMM was essentially switched over to Guest Services, where many guests queued up to voice their opinions on this test. The end result of the test? Scores of unhappy guests. One of the only family friendly rides in the park running at less than 100% capacity. And perhaps further evidence of a large percentage of WDW guests that just plain don’t want to participate in MyDisneyExperience or MyMagic+, something which could present a challenge for WDW in the coming years.

turkeys_tsmm1

Sorry folks, ride’s closed. Moose out front shoulda told ya. (photo by Seth Kubersky)

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Daisy Lauren’s Best Week Ever: October 30, 2014

by on October 30, 2014

1Hi, Everyone! Welcome to the Best Week Ever here at Walt Disney World! This week we’re visiting Magic Kingdom for a fun filled evening of playing with FastPass+ and then heading over to Epcot to check out the new show in Italy, ride some rides, and do some shopping! Sounds like fun, doesn’t it? Well let’s get started! :)

Heading into the Magic Kingdom this weekend, I was blazing a trail to the new parade. The Move It! Shake It! Dance & Play It! Street Party debuted on October 24, so I was excited to check it out. What did I think? You’ll have to click read more to find out!

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Character Spotting at the Magic Kingdom

by on October 4, 2014

IMG_5751Recently the brilliant Adam Britten took us on a walking tour of Disneyland and Disney California Adventure to determine what characters you can see in those parks. About three seconds after the first article was published, I asked if I could steal the idea for our parks! So here we go character spotting at the Magic Kingdom, but before we get started there are a few important things to remember. The characters available in the parks and their greeting locations are subject to change. While things have been pretty steady recently, it’s always a good idea to check your times guide or My Magic Experience App for the most accurate information. However, this will give you an idea of who you can expect to see. Also, if you see a (FP) beside a character, that means that FastPass+ is available for that greeting. With that out of the way, let’s get started!

Adventureland:

Peter Pan - While lately I’ve seen Peter greeting just outside of Adventureland I’m still counting him as part of this land. You can’t miss him if you enter Adventureland from the Hub. Edit: Stopped by 10/5 and hub construction has moved this meet and greet. You can now find Peter just as you cross the bridge into Adventureland on the right. The past few times I’ve also seen him greeting with Wendy Darling, so you might just get lucky and get to see them both! :) You can normally find Peter out in the afternoon. Since he just meets near a planter, his line isn’t normally more than 20 minutes.

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When NOT to Go to Disney World Guest Relations

by on September 24, 2014

Guest Relations is a mythical place where any question can be answered and any problem can be solved. These magical powers attract many guests with a variety of concerns and issues, many of which are not solved quickly. This often makes Guest Relations long and slow-moving. So when you see a queue of people wrapped around City Hall, check this list and see if your issue can be solved somewhere else.

Disney World Guest Relations

You don’t always need to wait at Guest Relations. Photo By Todd Perlmutter.

Upgrading Tickets

If you decided to upgrade your ticket, head to the vacation planning booths–the ticket sales booths at the entrance of the parks–on your way out of the park. There are virtually no lines at the vacation planning booths after noon and they can upgrade your ticket just as well as Guest Relations.

Exchanging Old Ticket

Tickets purchased before 2004 don’t expire, but they need to be converted to the new RFID media (the ticket cards or MagicBands) before being used. Even unused A to E ticket books can be converted into a Magic Kingdom ticket, though they are worth much more than the $105.44 cost of a Magic Kingdom ticket. The conversion can be done at the vacation planning booths.

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Disney World Planning Challenges: Tough-to-Get Reservations—From FastPass+ to Dining

by on September 17, 2014

Seven Dwarfs Mine Train Sign. Photo by Katie McNair

Photo by Katie McNair

Even with lots of research, some aspects of a Walt Disney World vacation are—let’s just say—resistant to planning. In fact, they can seem like downright mysteries to first-time vacationers and expert Disney World planners alike. A major challenge when planning a Disney World vacation is successfully reserving tough-to-get experiences that become available for booking at unpredictable times initially, book up extremely quickly, or both. Although there is no surefire way to snag these reservations, there are some ways to improve your chances.

First, though, it can be helpful for you to have a bit of background on the experiences that have given or are currently giving planners the most difficulty.

Hard-to-Get Reservations

Photo by Sarah Graffam

Photo by Sarah Graffam

Currently topping the list of difficult-to-get reservations are FastPass+ reservations for Meet Anna and Elsa at Princess Fairytale Hall and Seven Dwarfs Mine Train at Magic Kingdom. In addition, obtaining reservations at Magic Kingdom’s Be Our Guest Restaurant can be a real challenge.

Experiences that have proven difficult for guests to book in the past and that can still present a challenge in some cases include FastPass+ for popular rides like Epcot’s Soarin’ and Test Track as well as Toy Story Mania at Disney’s Hollywood Studios, FastPass+ for parades and nighttime shows, FastPass+ for shows at special events such as Star Wars Weekends, reservations for the Frozen Summer Fun Premium Package, reservations at Magic Kingdom’s Tomorrowland Terrace Fireworks Dessert Party, and, the original most-difficult-to-get reservation, dining at Cinderella’s Royal Table restaurant.

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Gadgets and Gear to Grab for Disney World

by on July 18, 2014

When my wife and I visit the parks, we go loaded for bear. Laden as we are with our bags and gear and gadgets we are often mistaken for Sherpas, which explains why folks are constantly asking us to lead them to Expedition Everest. We of course try to explain that we’re not really Sherpas, but they just respond that it’s all right, it’s not really Mount Everest. Touché.

Fortune, as they say, favors the prepared, and although I’m not sure who “they” are, they nevertheless make a good point. Whether or not you choose to gear up for a day at the parks, however, is strictly personal. Of course, you could always make some other member of your party the pack mule, in which case, it’s nothing personal. Or that’s what you should tell them.

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