Posts Tagged ‘My Disney Experience’

Guests Can Now Purchase Tickets Through My Disney Experience App

by on December 9, 2014

Disney has now made it even easier to purchase tickets. Through an app update, guests can choose to purchase them through the My Disney Experience app.

And trust me when I say it is so easy to do! Simply tap on the giant circle with the + sign. Pictorial options will pop up, allowing you to easily make FastPass+ reservations, make dining reservations or add any extras. Of course, the final option allows guests to purchase tickets.

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My Disney Experience Brings Needed Improvements For Making Advanced Dining Reservations While in the Parks

by on August 12, 2014

My Disney ExperienceHave you ever been in Walt Disney World and suddenly come to the realization that you are hungry? You aren’t just hungry, but instead you are starving and want a full meal to satisfy your appetite. One little caveat…while you want to enjoy a nice table service meal, you currently have no Advance Dining Reservation scheduled.

So you open up the app because you want to see what restaurants have availability in the near future, but the app says that reservations are unavailable. (At least over the next hour. Search for times after the initial hour or, so and you’ll see that some restaurants clearly have availability.) You know that  not every restaurant can be booked up for the next couple of hours, but you cannot see any availability to be able to make an ADR. So you are stuck either going door to door to the different table service locations to find one to dine in, or you are stuck eating counter service. It’s so frustrating! (This happened to me on my last trip actually, so I speak from experience. Can you tell?)

Well, beginning tomorrow, all that changes! You see, starting on August 13, dining reservations can be made via the My Disney Experience app for iOS devices or via Disney’s website for any available seating up to 20 minutes in advance! (Yay!)

Future enhancements are planned to include the same booking feature via the My Disney Experience app for Android devices.

This is great news for those who may be looking for a last minute reservation, because – let’s be honest – you never know when a craving will hit while you are at Walt Disney World. It will be nice to know that I now have the option to satisfy more easily that desire for a good table service meal.

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FastPass+ Tips for Annual Pass Vouchers and Frozen Meet and Greet

by on March 25, 2014

As I’ve detailed in my recent blog posts, navigating Walt Disney World now that FastPass+ has fully rolled out for Annual Passholders is a whole new adventure that seems to evolve on a daily basis. Here are some updated FastPass+ tips on two of the hottest topics among users of My Disney Experience and the associated MyMagic+ programs: Annual Pass vouchers and the new Frozen meet and greet.

FastPass+ Tips for Annual Pass Vouchers

New FastPass+ tips for Annual Pass vouchers and Frozen meet and greet (photos by Seth Kubersky)

New FastPass+ tips for Annual Pass vouchers and Frozen meet and greet (photos by Seth Kubersky)

One of the most frequently asked questions in the comments to my recent blog posts has been if Annual Pass vouchers that have not yet been activated can be tied to a My Disney Experience account for FastPass+ access. This is important to guests who wish to purchase an annual pass in advance of their visit to make FastPass+ reservations without having the 365-day timer on their ticket start ticking until their arrival. Multiple readers have reported inputing their voucher number as a linked admission pass in My Disney Experience, and being unsuccessful in attempts to then make FastPass+ reservations.

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Adventures at Epcot with Walt Disney World Annual Passholder Advance FastPass+

by on March 21, 2014

Walt Disney World regulars rejoiced last week, as the rollout of advance reservation FastPass+ features finally reached all WDW annual passholders. That means that all Disney World annual passholders should be able to access the My Disney Experience website or mobile app and make FastPass+ bookings up to 30 days ahead of time. Previously, I shared my experiences using FastPass+ as an annual passholder making same-day reservations using in-park kiosks, as off-site guests still must do (at least for now). Now, I’m going to detail my personal adventures with week #1 of Annual Passholder advance FastPass+ reservations.

Getting Started with Annual Passholder Advance FastPass+

First of all, if you haven’t already, log into MyDisneyExperience.com and set up an account. Be sure to link your account to your valid annual pass using the ID number on the back of your pass, or voucher number if you have not yet redeemed an online purchase.

Next, visit the Magic Band page to customize your RFID wristband. You can select a color and name, verify your shipping address, and receive confirmation that your order has been received.

According to the webpage, Magic Bands should start shipping to annual passholders shortly.

Until your Magic Band arrives, you can continue to use your RFID-enabled credit-card-sized annual pass to enter the parks and activate FastPass+ sensors.

If you carry a smartphone in the parks, be sure to download the Apple or Android app. The iPad app is probably the most efficient platform for scheduling and adjusting FastPass+ reservations, but the website and phone apps work fairly well.

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Disney Upgrades My Disney Experience App

by on February 13, 2014

This week, Disney has released a brand new version of the My Disney Experience app for Apple users. With this upgrade, I noticed a lot of things that I wanted to share with you.

First off, the new app has an entirely different look and feel to it. It seems to run a lot faster and smoother. It also uses the Mickey icon that’s found in the parks (like at the turnstiles or at the FastPass+ entry areas) when it’s loading a page. The navigation also seems more streamlined. Fonts are bigger, and everything seems easier to read. Overall, things look more visually appealing and cleaner.

Here’s a peek at the new app and what changes have been made:

The first change is in the sign in page. It is certainly more visually appealing.

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Old Version ©Disney

New Version ©Disney

New Version ©Disney

 

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My Updated Experiences with Offsite Annual Passholder FastPass+

by on January 30, 2014

Disney World offsite Annual Passholder FastPass+ updated

One of the kiosks that offsite Annual Passholder FastPass+ users must use.

Last week’s post documenting my first experiences as an offsite Annual Passholder FastPass+ user sparked a sizable reaction, with almost 50 comments so far. Since then, FastPass+ has replaced paper “legacy” Fastpass at all four Walt Disney World parks, and Rikki Niblett revealed plans to test a MyMagic+ program for offsite Annual Passholders in the coming months.

In the meantime, there are still plenty of questions surrounding the FastPass+ program as it applies to those not staying in an onsite resort hotel. I’ve spent some more time testing the FastPass+ service and talking to cast members who work with it, and I’m here to report back my first-hand experience with some of the questions raised by our readers.

Note that the following is strictly from the perspective of a local Annual Passholder who has not stayed onsite since FastPass+ testing began, and has not been selected for any beta testing programs. If you previously stayed onsite and still have a MagicBand linked to your admission media, or are otherwise already eligible to use the My Disney Experience app and website to make advance FastPass+ reservations, your mileage will vary.

 

How busy are the FastPass+ kiosks?

It varies widely. The lines at some, like the Fantasyland kiosks at Mickey’s PhilharMagic, are epic. Others seem to be largely deserted.

I received assistance from this FastPass+ cast member inside Magic Kingdom’s Town Square Theater with almost no waiting.

Heritage House near The Hall of Presidents is my favorite FastPass+ service area: indoors, air conditioned, and utterly empty every time I’ve visited.

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New Disney World Welcome Package Mailed to Guest Homes

by on November 23, 2013

I opened my mailbox today and was surprised to find a box from Disney. This was a new welcome mailer related to my upcoming vacation in January. For those of you keeping score, the box arrived on November 20, 2013,for a trip that starts January 9, 2014.

The sturdy presentation box is slightly larger than a VHS tape and contains a welcome brochure, as well as fun flash drive shaped like the MyMagic+ logo. The flash drive contains two two-minute long videos featuring Incredibles character Edna Mode. In video one, Edna describes MagicBands, and in video two she shows you how to use My Disney Experience. This welcome box appears to be an attempt to educate guests about the new technology being used in the parks and resorts. I’ve ordered a MagicBand for my trip, but I’m not expecting that to come for several more weeks, in its own super cool Incredibles themed box. In addition to spending gobs of money updating the in-park systems, they’re obviously spending even more gobs of money to get guests excited to use those systems.

Here’s a tour of what arrived:

Front of the box

Front of the box

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MagicBand FAQ

by on September 4, 2013

Disney’s new MyMagic+ system is undergoing larger and more frequent testing. A key component of MyMagic+ is the MagicBand, which means that more guests are having questions about the ins and outs of MagicBand use. Here’s a handy primer with answers to some of the most frequently asked questions abut MagicBands.

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What exactly is a MagicBand?

MagicBands are plastic/rubber bracelets containing an electronic chip. Depending on which features you activate, the MagicBand can function as your room key, park ticket, charge card for food and merchandise, FastPass, interactive game piece, and more.

While these features are not currently active, future MagicBand purposes might include use as a PhotoPass identifier, MagicalExpress voucher, resort entrance gate opener, attraction special effects activator, etc.

What technology is used in the MagicBand?

The MagicBands contain an HF Radio Frequency Device (RFID). The device sends and receives signals via a small antenna in the band. The Radio Frequency device works in short range situations (touching the band to a hotel room’s “key pad”) or in longer range situations (perhaps activating a portion of a ride or game).

Out in the real world, RFID technology is used in some credit cards, in highway toll paying such as EZPass or SunPass, in some video game controllers and in many other situations. Chances are you may already be using an RFID device at home and not even be aware of it.

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