Posts Tagged ‘MyMagic+’

FastPass+ Tips for Annual Pass Vouchers and Frozen Meet and Greet

by on March 25, 2014

As I’ve detailed in my recent blog posts, navigating Walt Disney World now that FastPass+ has fully rolled out for Annual Passholders is a whole new adventure that seems to evolve on a daily basis. Here are some updated FastPass+ tips on two of the hottest topics among users of My Disney Experience and the associated MyMagic+ programs: Annual Pass vouchers and the new Frozen meet and greet.

FastPass+ Tips for Annual Pass Vouchers

New FastPass+ tips for Annual Pass vouchers and Frozen meet and greet (photos by Seth Kubersky)

New FastPass+ tips for Annual Pass vouchers and Frozen meet and greet (photos by Seth Kubersky)

One of the most frequently asked questions in the comments to my recent blog posts has been if Annual Pass vouchers that have not yet been activated can be tied to a My Disney Experience account for FastPass+ access. This is important to guests who wish to purchase an annual pass in advance of their visit to make FastPass+ reservations without having the 365-day timer on their ticket start ticking until their arrival. Multiple readers have reported inputing their voucher number as a linked admission pass in My Disney Experience, and being unsuccessful in attempts to then make FastPass+ reservations.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

Adventures at Epcot with Walt Disney World Annual Passholder Advance FastPass+

by on March 21, 2014

Walt Disney World regulars rejoiced last week, as the rollout of advance reservation FastPass+ features finally reached all WDW annual passholders. That means that all Disney World annual passholders should be able to access the My Disney Experience website or mobile app and make FastPass+ bookings up to 30 days ahead of time. Previously, I shared my experiences using FastPass+ as an annual passholder making same-day reservations using in-park kiosks, as off-site guests still must do (at least for now). Now, I’m going to detail my personal adventures with week #1 of Annual Passholder advance FastPass+ reservations.

Getting Started with Annual Passholder Advance FastPass+

First of all, if you haven’t already, log into MyDisneyExperience.com and set up an account. Be sure to link your account to your valid annual pass using the ID number on the back of your pass, or voucher number if you have not yet redeemed an online purchase.

Next, visit the Magic Band page to customize your RFID wristband. You can select a color and name, verify your shipping address, and receive confirmation that your order has been received.

According to the webpage, Magic Bands should start shipping to annual passholders shortly.

Until your Magic Band arrives, you can continue to use your RFID-enabled credit-card-sized annual pass to enter the parks and activate FastPass+ sensors.

If you carry a smartphone in the parks, be sure to download the Apple or Android app. The iPad app is probably the most efficient platform for scheduling and adjusting FastPass+ reservations, but the website and phone apps work fairly well.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

Full MyMagic+ Rollout Expected For Annual Passholders Soon

by on March 7, 2014

©Disney

©Disney

Good news, Annual Passholders!

The full MyMagic+ rollout, including receiving your MagicBands, as well as having the ability to make FastPass+ reservations ahead of time via the My Disney Experience app or website, is expected to take place by mid-March 2014.

Annual Passholders should soon be receiving information that they may customize and order their MagicBands via the My Disney Experience platform.

If you are a bit antsy to get the ball rolling on your order (like me) and you haven’t yet received an email letting you know it’s available to you, make sure to check in your My Disney Experience account. You see, when I logged in to my account, a message popped up that I could now create and order my MagicBand.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

My Updated Experiences with Offsite Annual Passholder FastPass+

by on January 30, 2014

Disney World offsite Annual Passholder FastPass+ updated

One of the kiosks that offsite Annual Passholder FastPass+ users must use.

Last week’s post documenting my first experiences as an offsite Annual Passholder FastPass+ user sparked a sizable reaction, with almost 50 comments so far. Since then, FastPass+ has replaced paper “legacy” Fastpass at all four Walt Disney World parks, and Rikki Niblett revealed plans to test a MyMagic+ program for offsite Annual Passholders in the coming months.

In the meantime, there are still plenty of questions surrounding the FastPass+ program as it applies to those not staying in an onsite resort hotel. I’ve spent some more time testing the FastPass+ service and talking to cast members who work with it, and I’m here to report back my first-hand experience with some of the questions raised by our readers.

Note that the following is strictly from the perspective of a local Annual Passholder who has not stayed onsite since FastPass+ testing began, and has not been selected for any beta testing programs. If you previously stayed onsite and still have a MagicBand linked to your admission media, or are otherwise already eligible to use the My Disney Experience app and website to make advance FastPass+ reservations, your mileage will vary.

 

How busy are the FastPass+ kiosks?

It varies widely. The lines at some, like the Fantasyland kiosks at Mickey’s PhilharMagic, are epic. Others seem to be largely deserted.

I received assistance from this FastPass+ cast member inside Magic Kingdom’s Town Square Theater with almost no waiting.

Heritage House near The Hall of Presidents is my favorite FastPass+ service area: indoors, air conditioned, and utterly empty every time I’ve visited.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

All Disney Resorts to Test MagicBands Only to Guests

by on January 6, 2014

MyMagic+ and MagicBands

©Disney

It would seem that the tests at Pop Century and the All-Star Resorts have gone well, because by the end of the month of January, every other resort will be issuing only MagicBands to resort guests for use throughout their stay at the Walt Disney World Resort. This is being done as a part of the continued roll out of MyMagic+.

The test will be rolled out to the hotels according to this schedule:

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

Disney’s All-Star Resorts To Test Only Providing MagicBands to Guests

by on December 3, 2013

©Disney

©Disney

The first test recently rolled out at Disney’s Pop Century Resort, but now Disney is ready to start a new version of this testing at all three of Disney’s All-Star Resorts. As part of the MyMagic+ assessment, upon check in at one of these three resorts, guests will be issued only a MagicBand for use throughout their stay at the Walt Disney World Resort.

The schedule for roll out is as follows:

Any guest checking in on or after these dates will be issued only a MagicBand and not a separate Key To The World card/room key.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

New Disney World Welcome Package Mailed to Guest Homes

by on November 23, 2013

I opened my mailbox today and was surprised to find a box from Disney. This was a new welcome mailer related to my upcoming vacation in January. For those of you keeping score, the box arrived on November 20, 2013,for a trip that starts January 9, 2014.

The sturdy presentation box is slightly larger than a VHS tape and contains a welcome brochure, as well as fun flash drive shaped like the MyMagic+ logo. The flash drive contains two two-minute long videos featuring Incredibles character Edna Mode. In video one, Edna describes MagicBands, and in video two she shows you how to use My Disney Experience. This welcome box appears to be an attempt to educate guests about the new technology being used in the parks and resorts. I’ve ordered a MagicBand for my trip, but I’m not expecting that to come for several more weeks, in its own super cool Incredibles themed box. In addition to spending gobs of money updating the in-park systems, they’re obviously spending even more gobs of money to get guests excited to use those systems.

Here’s a tour of what arrived:

Front of the box

Front of the box

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

The Other Side of MagicBands

by on November 11, 2013

When I reviewed MyMagic+ about a month ago, my article was all sunshine and rainbows, but comments were mixed. I felt awful for folks who had such a bad experience but couldn’t relate as ours worked flawlessly. Well, my friends, I have seen the other side, and in the interest of balanced reporting I want to share what we’ve been through. All told, I would estimate we spent 3+ hours with Guest Relations and MagicBand cast members on the first day of our visit.

Rabbit

This is how it feels to spend two hours in Guest Relations!

First, let me share a little background. My parents and sisters live in Florida but several hours away and had decided to take a year off annual passes, meaning they hadn’t visited in a while. When they decided to stay on property this weekend they were told about the MagicBand changes but were unable to book anything in advance because they were looking to purchase Florida resident annual passes, which cannot be sold over the phone. Of course, as testing has expanded there are fewer FastPass+ options are available the morning of arrival. Lesson 1: If you are unable to purchase tickets in advance it might not be worth using FastPass+.

I talked to my parents about maybe just sticking with paper FASTPASS tickets this trip, but since they’ve done it all at Disney, the MagicBands were a novelty and something they really wanted to try (I could relate! ;)). Keeping this in mind, I visited a MyMagic+ kiosk prior to their arrival to plea my case and ask if I could use MyMagic+ with them. The cast member told me it was no problem and for my parents to just send me an invitation over the My Magic Experience website. When I logged in to accept their invite on my phone it looked like it had worked, but oddly I couldn’t see my Mom. I assumed this was just because maybe she hadn’t entered an email address, but this was a very wrong assumption and should have been the first red flag  Lesson 2: If something doesn’t look right on My Magic Experience – it isn’t right. Make sure you call and get it figured out in advance!

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

The Optimal Use of the New FastPass+ System

by on September 8, 2013

IMG_8129If you read this blog regularly (as you should), you are undoubtedly aware of Disney’s multi-million dollar infrastructure renovation called MyMagic+. Over the past few months, extensive testing of the first phase of MyMagic+ has been taking place at Walt Disney World. For general questions and to familiarize yourself with what is going on I recommend fellow blogger Erin Foster’s two excellent pieces on initial observations and her personal experiences with the test.

Like Erin, I have been cordially invited by Mickey himself to participate in the MyMagic+ testing for my trip next week. Since much of what occurs during the test has been covered so well on this site, I have decided to turn an analytical cheek toward the process (as I do with most things). For the purpose of this article I will be discussing strategies for using the new FastPass+ system.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest

MagicBand FAQ

by on September 4, 2013

Disney’s new MyMagic+ system is undergoing larger and more frequent testing. A key component of MyMagic+ is the MagicBand, which means that more guests are having questions about the ins and outs of MagicBand use. Here’s a handy primer with answers to some of the most frequently asked questions abut MagicBands.

IMG_1683-001

What exactly is a MagicBand?

MagicBands are plastic/rubber bracelets containing an electronic chip. Depending on which features you activate, the MagicBand can function as your room key, park ticket, charge card for food and merchandise, FastPass, interactive game piece, and more.

While these features are not currently active, future MagicBand purposes might include use as a PhotoPass identifier, MagicalExpress voucher, resort entrance gate opener, attraction special effects activator, etc.

What technology is used in the MagicBand?

The MagicBands contain an HF Radio Frequency Device (RFID). The device sends and receives signals via a small antenna in the band. The Radio Frequency device works in short range situations (touching the band to a hotel room’s “key pad”) or in longer range situations (perhaps activating a portion of a ride or game).

Out in the real world, RFID technology is used in some credit cards, in highway toll paying such as EZPass or SunPass, in some video game controllers and in many other situations. Chances are you may already be using an RFID device at home and not even be aware of it.

Read the rest of this entry »

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest