Posts Tagged ‘Tchoup Chop’

SATURDAY SIX: The Disney Hipsters Examine Six of Their Assumptions After Visiting the Universal Orlando Resort

by on October 4, 2014

This week’s SATURDAY SIX is a very special one. A little over a year ago I was introduced to the Disney Hipsters podcast via the TouringPlans Podcast Network and I became an immediate fan. They are refreshingly different from the seemingly hundreds of Disney podcasts out there that just recite Disney press releases and while they have a true passion for Walt Disney World they never shy away from pointing out the bad along with the good. When they announced their first ever trip to the Universal Orlando Resort earlier this year, I couldn’t wait to get their unique perspective on the theme parks and staying onsite after years of being “Disney Only” fans. Today Disney Hipster Adam Ferretti is here to examine six of the assumptions they had about Universal before going on the trip and whether or not they held up after the vacation. As always, clicking on any picture will open up its full size version, so with that out of the way I will see you, Dear Reader, at the end of the article and hand the reigns over to Adam…

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The Disney Hipsters, Andrew and Adam, with Krusty the Clown.

As Disney nerds going into Universal, we had tons of preconceived notions on what to expect. We thought we would discuss six of those assumptions.

ASSUMPTION # 6 – Universal Team Members Would be Inferior to Disney Cast Members

This assumption was very wrong. As a rule, the team members were super friendly, helpful and amazing. We expected the customer service aspect and general employee/guest interactions at Universal to be less than great. We ended up being really surprised by the enthusiasm of the team members at both the parks and our resort (Royal Pacific.) This was especially true of performers inside both Islands of Adventure and Universal Studios Florida.

Universal pays their team members a bit better (we have heard) and gives them more freedom when doing their jobs. This results in guest interactions that come off as way more genuine along with performances that were truly engaging (check out the hosts of Disaster or the Horror Make Up show for great examples.) Disney is more controlling on Cast Member behavior, including what they can and cannot say. Sometimes this makes Cast Members seem like they’re faking it, resulting in their performances being generally stale and boring (see The Great Movie Ride).

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Universal’s Horror Make-Up Show. (photo by Trygve Nelson)

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Observations from the Universal Orlando Resort: February 3, 2014 (Royal Pacific, Tchoup Chop, New Merchandise and more)

by on February 7, 2014

A lot is going on at the Universal Orlando Resort this year. Seth Kubersky wrote a great Complete Guide to Mardi Gras 2014 and continues to update us all on the upcoming Wizarding World of Harry Potter: Diagon Alley with his PotterWatch series of articles. The new Mexican restaurant Antojitos had its grand opening on February 5, and major work continues on CityWalk to get the other new restaurants up and running by summer. This past week I spent some time on property, and here’s a quick snapshot of what I experienced.

As a reminder, click on any picture to see it in full size.

CityWalkUpstair

Signage in CityWalk is going through a lot of changes. All references to Katie’s Candy Company, TCBY and Cigarz is gone. There are Antojitos signs popping up here and there, but still plenty of empty spots that will be filled down the road.

The temporary construction walls that are set up by the old Studio Store and Galaxy Bar are also now completely filled with posters teasing the upcoming revamped Studios Store, Hot Dog Hall of Fame, Vivo Italian Kitchen, and CowFish.

The temporary Studio Store set up in CityWalk is always a ghost town when I’m there and has never had more than one other person in it during the times I visited. There was an employee standing outside, presumably to encourage people to come into the store. It can’t help that there is no Potter merchandise in the store, as all of that has been moved to separate stand in the middle of CityWalk.

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First Look: New Menu at Emeril’s Tchoup Chop featuring Robata Grill

by on January 23, 2014

Emeril's Tchoup Chop new menu Robata grill

An updated sushi bar is just one of chef Ryan Vargas’ new changes at Emeril’s Tchop Chop

Since it opened with Loews Royal Pacific Resort hotel in 2001, Emeril’s Tchoup Chop has established itself as one of the best upscale eateries at Universal Orlando Resort. To kick off 2014, my favorite happy hour hangout has shaken things up in a serious way, with a new chef, new front-of-house management, new flavors, and a new high-tech tool in the kitchen. We’ll be returning in the future for a fully detailed review of Tchoup Chop’s new menu choices, but for now here’s a small taste to whet your appetite.

New chef de cuisine Ryan Vargas (a veteran of Four Seasons and Ritz Carltons in Hawaii and Palm Beach) came on board in October, but only recently introduced his completely revamped menu. The emphasis is still on “Asian-inspired island cuisine”, but there are a variety of new appetizers and entrees, an expanded sushi selection, and a brand-new specialty cocktail list.

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