One of the newest conveniences available at Walt Disney World these days is Mobile Ordering. First introduced at Animal Kingdom’s Pandora – The World of Avatar’s Satu’li Canteen earlier this year, the service has now expanded to all four parks and Disney Springs. I tested the new service for myself during a recent visit to Walt Disney World and I loved it!
So what exactly is Mobile Ordering? It’s the ability to skip the lines at Walt Disney World quick-service restaurants by ordering in advance on the My Disney Experience app on your smart phone. It’s like a FastPass+ for your meals!
How to Mobile Order
Open the My Disney Experience app and locate the quick-service restaurant you plan to visit. Once you select your restaurant, look for the button to “Order Food.” If this button isn’t shown, the restaurant isn’t currently offering Mobile Ordering.
After selecting the “Order Food” button, scroll through the restaurant’s menu. Once you find the item you would like to order, press it. The next page will display your variety of sides to choose from. Afterwards, select the option to add your item to your order. Complete this process until you have added all of your menu items. There’s also the option to add drinks, desserts, and even a Mickey Straw!
Once you have completed your order, select the View My Order button at the bottom of the page and then Review Order Summary. On the next page, you will get your total and confirm your choice of payment. Once everything is in order, select the option to purchase!
After purchasing, it’s up to you when you want to actually place your order. When you arrive at the restaurant, press the “I’m Here, Prepare My Order” button. Then, your order confirmation number and a tracker will appear on the app to check your order’s progress.
Once your order is ready, a notification will appear and all that’s left is to pick it up at the Mobile Order Pick-Up Window, clearly marked by a sign. Check in with the Cast Member at the counter and be prepared to give your confirmation number.
Overall, the ordering process is simple and takes you through step by step. The ability to choose when to place your order is a perk as you could order your whole family’s meal while on the way to the park!
Where to Use Mobile Ordering
Even though Mobile Ordering is available at all four parks and Disney Springs, this service is only offered at quick-service restaurants and not all of them are currently offering this service. The restaurants where you can Mobile Order are as follows:
- Aloha Isle
- Casey’s Corner
- Columbia Harbour House
- Cosmic Ray’s Starlight Café
- Pecos Bill Tall Tale Inn
- Pinocchio Village Haus
- The Lunching Pad
- Electric Umbrella
- Liberty Inn
- Sunshine Seasons
- ABC Commissary
- Backlot Express
- Fairfax Fare
- Rosie’s All-American Café
- Flame Tree Barbecue
- Harambe Market
- Satu’li Canteen
- D-Luxe Burger
What You Need to Know About Mobile Ordering
Concerned about the temperature of your food if you Mobile Order? Your order shouldn’t be assembled until you check in with the Cast Member at the pick-up counter. This goes for Dole Whips from Aloha Isle too so your float or cup of soft-serve shouldn’t be melted when you arrive.
As of today, dining plans, discounts, and gift cards aren’t accepted when you use Mobile Ordering.
Your order can be picked up from the time it’s placed until your restaurant of choice closes.
The Mobile Ordering service is free to use on the My Disney Experience app which is free to download.
Why Use Mobile Ordering
Anyone who has been to Walt Disney World knows that lines are an unavoidable reality. In addition to attractions, guests wait in line for transportation, security, souvenirs, characters, and for meals. Personally, I dread waiting in line during peak dining hours at those congested registers and counters, especially when with a large group or with little ones and strollers in tow. Mobile Ordering allows guests to order at their own convenience and skip those congested, chaotic lines altogether providing a hassle-free dining experience and saving valuable park time.
Have you used Mobile Ordering at Walt Disney World? If not, would you be willing to give this new convenience a try? Let us know in the comments.