Posts Tagged ‘wait times’

Summer Crowd and Wait Time Trends at Disney World

by on July 29, 2016

It’s been a challenging summer for Walt Disney World. If you go by America’s economic indicators, attendance should be strong: gas is cheap and getting cheaper, unemployment is below 5%, and stock markets are flirting with record highs.

But Disney is also facing some formidable challenges in getting people into its parks.  From the self-inflicted, sharp increase in admission earlier this year – the largest increase in at least 20 years – and a move to “seasonal” one-day ticket pricing that falls squarely on parents with school-age children, to June’s murder of Christina Grimmie, the Pulse Nightclub massacre, and fatal alligator attack at the Grand Floridian.

Based on our analysis of posted and actual wait times for rides at Walt Disney World, we think attendance is lower to this point in summer for Epcot, Disney’s Hollywood Studios, and the Animal Kingdom, and higher at the Magic Kingdom, versus the same period in 2015. Overall, we think attendance is flat to slightly lower throughout Walt Disney World.

Here’s a breakdown by park. The date ranges are June 1 through July 24 for all graphs. We focus on standby waits, posted waits, and people in line between 10 a.m. and 5 p.m., since this is the peak time for crowds.

Disney’s Animal Kingdom Wait Times

Animal Kingdom Wait Times Summer 2015 and 2016

Every major attraction at the Animal Kingdom has seen its wait time drop in 2016. The average posted wait is down 2 minutes since summer 2015. In terms of people in line, it’s roughly a 7% decline, from 693 people in line per attraction in 2015, down to 646 people in 2016.

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New Lines App Feature Adds Attractions to Park Touring Plans

by on November 29, 2014

Now you can add an attraction to your Disney and Universal touring plans while reading the ride’s description in our Lines mobile app.

We’ve updated the attraction pages to show whether the attraction is already included in a touring plan. A new button on the page allows you to add the attraction to a touring plan:
Add Disney or Universal attractions to your touring plan


On the next screen, you’ll choose whether to add the attraction to an existing touring plan or new plan. If the attraction is already a part of a plan, you’ll have the option to add or subtract multiple rides:

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How FastPass+ Is Affecting Your Wait In Line At Disney World

by on February 19, 2014

FastPass+ is having a minimal effect – so far – on lines at Walt Disney World. That’s according to our initial analysis of 330,000 standby wait times collected at Walt Disney World since FastPass+ went into effect in January. We compared those to 3.9 million standby wait times collected across Walt Disney World since 2009.

This is good news to families concerned that they’ll wait in line longer because of FastPass+’s various restrictions, and even better news to those who hoped standby lines would be shorter because of better guest distribution throughout the parks.

The results indicate FastPass+ is not causing significant changes to standby wait times:

  • Wait times are increasing less than 1 minute, on average, across all attractions at all parks
  • Super-headliner attractions have seen a small drop (under 1 minute) in standby waits

This indicates FastPass+’s impact on wait times is at the low end of Disney’s original estimates. Here’s the breakdown by park and ride type:

FastPass+ Impact on Standby Wait Times

And Now, The Math

The challenge in doing this analysis is in attributing an increase or decrease that you observe, to a particular change in circumstances. If standby times go up, can we be sure that the increase is due to the new system? In reality, it may just be due to a general increase in attendance. So we must work some statistical magic to find the partial dependence of the new FastPass+ system as it relates to standby waits. That is, holding all other factors constant, we want to find the level of increase or decrease on the standby waits due only to FastPass+.

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